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Customer Success Specialist

$21.65 - $31.25 per hour

LHH

Customer Success Specialist

LHH Recruitment Solutions is partnering with a company based in Clackamas, OR. We are looking for a dedicated Customer Success Specialist to join their team. In this role, you will serve as a key point of contact between customers, sales, and internal teams, helping manage customer data, reporting, renewals, and workflow systems to ensure a seamless customer experience.

Location: 100% onsite in Clackamas, OR

Duration: Direct Hire

Hours/Schedule: Monday through Friday, 8:00 AM to 5:00 PM

Compensation: $21.65 to $31.25 per hour ($45,032 – $65,000 annually), depending on experience

Responsibilities:

  • Manage and maintain customer dashboards and workflow systems
  • Track renewals, contracts, and customer engagement data
  • Create reports and analyze customer metrics and trends
  • Maintain accurate information in CRM and related systems
  • Partner closely with sales and operations teams
  • Support process improvements and automation initiatives
  • Communicate primarily through email and internal systems

Qualifications:

  • Experience in customer success, sales operations, or customer service
  • Strong technical aptitude and systems-focused mindset
  • Experience with CRM platforms such as Salesforce
  • Experience with monday.com required
  • Analytics and reporting experience preferred
  • Highly detail-oriented and organized
  • Strong problem-solving and communication skills
  • Ability to work independently in a fast-paced environment

Vacancy posted 2 days ago
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