Customer Service Representative - State Farm Agent Team Member

divh2Customer Service Specialist/h2pAs a Customer Service Specialist with Zonya Autmon State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates./ppBenefits include free food snacks, opportunity for advancement, training development, flexible schedule, bonus based on performance, and paid time off./ppResponsibilities:/pulliAnswer customer inquiries and provide policy information./liliAssist customers with policy changes and updates./liliProcess insurance claims and follow up with customers./liliMaintain accurate records of customer interactions./li/ulpQualifications:/pulliCommunication and interpersonal skills./liliDetail-oriented and able to multitask./liliPrevious customer service experience preferred./liliBilingual - Spanish/li/ulpCompensation: $32,000.00 - $38,000.00 per year/ppOur teams mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in North Carolina and help customers with their insurance and financial services needs, including:/pulliAuto insurance/liliHome insurance/liliLife insurance/liliRetirement planning/li/ulpState Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees./p/div