Application Support Engineer - Hybrid

Overview Genesis10 is currently seeking an Application Support Engineer for a contract to hire position with a Major Financial Institution. This is a hybrid role located in Brooklyn, OH, but remote work will be considered for the right candidate. This role involves supporting and enhancing the Oracle Financial Crimes Platform (v8.1.1), a mission-critical system for Anti-Money Laundering (AML) detection, case management, and regulatory reporting. The ideal candidate will ensure the stability and compliance of the platform through strong engineering practices and production support, working closely with Risk Management and AML Operations teams. Responsibilities Provide engineering support for Oracle Financial Crimes Platform v8.1.1, including transaction monitoring, alert generation, and case management Support daily and ad-hoc batch cycles, scheduled jobs, and data feeds that drive FCP processing Troubleshoot and resolve production issues related to alerts, data quality, and batch failures Perform detailed root cause analysis and document findings in alignment with audit and regulatory expectations Support configuration changes, fixes, and enhancements within the constraints of FCP 8.1.1 architecture Ensure all changes follow established change management, validation, and separation-of-duties controls Maintain technical documentation, runbooks, and operational procedures for audits and regulatory reviews Partner with Risk and Compliance teams to assess the regulatory impact of platform changes and production incidents Participate in regression testing and validation activities for changes impacting the platform Work closely with AML Operations, Financial Crimes Risk Management, and enterprise technology teams to translate business and regulatory needs into technical outcomes Act as a technical escalation point for complex platform issues Requirements Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience 5+ years of experience supporting or engineering enterprise applications in regulated environments Strong experience with Oracle databases and SQL Strong experience with batch processing and scheduled job execution Strong experience with production support and incident management Demonstrated experience working on systems subject to regulatory oversight, audits, and exams Strong analytical, documentation, and communication skills Desired skills Direct experience with Oracle Financial Crimes Platform (FCP / FCCM) version 8.x, preferably v8.1.1 Familiarity with AML concepts such as transaction monitoring, alert review, and case workflows Experience supporting platforms integrated with multiple upstream and downstream data sources Experience operating in T2/T3 or CI-Owner-style accountability models Exposure to financial services regulatory frameworks (BSA/AML, OFAC, CTR/SAR processes) UNIX - experience with script writing Oracle - SQL, Stored Procedures Mainframe experience including TWS job scheduling, JCL, and LCM (for module migration) WebSphere V9.X Java V1.8 Dynatrace - Monitoring and Debugging Pay range: $80.00 - $90.00 per hour EEO statement: Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr