General Manager

General Manager

Madison, CT

Job Type: Full Time Associate

Req # 32190

About the role See yourself starting a new career journey? As a MyEyeDr. General Manager you will cultivate a collaborative working environment with all associate members to provide a personalized eyecare experience for patients. You will achieve this through partnership with your trusted community doctors, vendors, and knowledgeable teams who help our patients see, look, and be their best. As the Office Leader, you will own all aspects of our office success inclusive of patient experiences, financial P&L, team member performance and development and office operations. You'll have the opportunity to share knowledge and collaborate with your peers and be the ultimate brand ambassador. This role reports to the District Manager. Some evening and weekend shifts required.

The wage range for this position is $55,000 to $75,000 annually, commensurate with experience. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.

You Will

• Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
• Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance
• Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
• Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members
• Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability
• Lead Doctor of Optometry business partnership and on-going relationship
• Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients
• Lead performance and development in partnership with our District Manager for all team members
• Ensure our optical merchandise meets standards, patient requirements and requests

About You

• Undergraduate degree or relevant years of experience serving in a management position (Retail/Hospitality strongly preferred)
• 2+ years in a leadership facing role serving as the main decision maker
• Experience leading two or more employees to help achieve sales and operational objectives
• Experience driving business and sales operations in a complex, customer-facing, fast-paced environment
• Effective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.
• Upholds exceptional service standards and acts as a mentor to our team members and patients
• A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit
• Willing to learn about industry, product, full scope optical office roles, and services
• A natural leader with the ability to coach and inspire team members
• Team player who is willing to collaborate with all to provide the best patient experience

Growth With Us

• Grow and develop your career through role specific training programs
• Be offered an opportunity to earn bonuses and commission (role specific)
• Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
• Participate in our Vision coverage and associate discounts on our products
• Participate in our 401(k) with competitive company match
• Accrue PTO and paid holidays from day one