Customer Care Associate

Location and Compensation Location 18800 Eureka Road, Southgate, MI, 48195, United States Base Pay $16.00 - $19.00 / Hour Employee Type FT Non-Exempt Required Degree High school Manage Others No Contact Information Phone View phone number on click.appcast.io Description At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place. The Role To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification. Schedule Monday–Friday | 8:30 AM - 5:00 PM What We're Looking For High School Diploma or equivalent Minimum 1–2 years of experience in retail, customer service, or a medical office setting Familiarity with basic medical terminology and medical insurance processes is a plus Excellent interpersonal and communication skills with a high degree of empathy and patience Skilled with point-of-sale (POS) systems and inventory software What You’ll Be Doing Greet customers, assess their medical equipment needs, and recommend appropriate products. Instruct patients and caregivers on the safe and proper use, care, and maintenance of their durable medical equipment. Collect and verify patient demographics, prescriptions, and insurance information. Receive, unpack, build, and stock merchandise. Keep the retail floor clean, organized, and visually appealing to ensure a safe environment for customers with limited mobility. Competitive pay #J-18808-Ljbffr Kids for the Future