Lead HVAC Installer

Lead Residential Hvac InstallerAs a Lead Residential HVAC Installer, you'll play a vital role in bringing heating and cooling systems to life. Whether it's a brand-new install or a full replacement, your precision and craftsmanship will keep homes running smoothly year-round.Responsibilities include:Creating a positive customer experience by completing the install correctly the first time with quality and care to applicable codes, to avoid refunds and recalls.Mentoring and developing lead installers and apprentices into install team lead technicians.Mentoring team members and apprentices weekly on team's performance metrics.Installing HVAC related equipment according to manufacturer's specifications.Wiring both high and low voltage to heating and cooling equipment.Installing copper refrigerant lines to air conditioning units, including soldering and brazing.Installing sheet metal, duct board, and flex duct systems in residential and lite commercial buildings.Properly connecting gas lines to heating equipment.Completing all required documentation, including checklist, including recording model, serial numbers, and install date recorded in Service Titan on installs and collect, record and deliver fees to designated office administration.Understanding when to issue a "Lock Out/Tag Out" tag and the required follow-up steps.Facilitating order for all parts required for appointments and ensuring preparedness for the day of service.Recording all material used or consumed on the job for job costing and replenishing.Working with dispatch to reschedule a follow-up appointment with the customer when the work was not completed during the initial appointment.Supporting technicians on troubleshooting issues as needed.Transporting materials and tools to the job site and providing proper accounting of assigned tools.Keeping truck clean, stocked and accurately inventoried.Protecting customer's home from damage while working and leaving customer's home cleaner than when we arrived.Coordinating with other departments to ensure appropriate job objectives are met effectively and completely.Informing a manager if the customer does not have fully functioning HVAC service before leaving the call.Communicating the benefits of Club Memberships.Managing to performance metrics scorecard.Investigating any reported safety issues.Supporting supervisor and/or manager as a resource who can make decisions on behalf of the company for the install team.Reporting any safety issues to manager and/or supervisor.Performing other duties as assigned.