Re-Entry Coordinator (Program Specialist II)

This position announcement will be used to fill a Full‑Time, Permanent, Non‑Represented, Safety‑Sensitive Re‑Entry Coordinator (Program Specialist II) vacancy within the Department of Detention Facilities. This is program management support work carrying out assignments in operational programs requiring knowledge of a range of program issues to perform a variety of assignments.

NATURE AND VARIETY OF WORK

The occupational field of program management work involves directing or carrying out assignments in one or more programs that are directly related to the department's/agency's mission of providing services to County residents. This field of work is distinguished from management‑support functions such as personnel, budgeting or other administrative‑type tasks which are designed to facilitate the activities of other employees providing direct services. The majority of contacts are with employees in the same or other departments and agencies of the County government, State and Federal agencies, non‑profit and private sector organizations. The purpose of the contacts, which are normally cooperative but can be difficult, is to plan, coordinate or resolve program operating problems. This class utilizes knowledge of program management support and program subject matter principles, techniques, functions, regulations and procedures in planning, organizing, directing and evaluating or carrying out assignments in one or more programs. The employee independently plans and carries out the aspects of program development, implementation and evaluation, and resolves problems and deviations in accordance with policies and program practices. The supervisor provides assistance for unusual situations and reviews methods and approaches used in carrying out the employee's program support activities for conformance to policy and established requirements. The employee adapts standard program practices and procedures to meet situations or cases not fully covered by existing guidelines and modifies current guides. Decisions involve conditions and factors that must be identified and analyzed to determine relationships with existing criteria. Work output affects the social, physical or emotional well‑being of program participants or recipients of services. The work is primarily sedentary, performed in an office environment and presents no significant hazards. While some employees may direct programs of limited scope or supervise other employees, this is atypical of the class. NOTE: This position is site‑based within a correctional institution. Daily interaction with incarcerated individuals and adherence to strict facility security protocols are required.

RESPONSIBILITIES

Develop recommendations and assessments of alternative programmatic courses of action, as well as program goals, needs, and achievements. Utilize data collection and analysis techniques to evaluate individual programs; submit oral and written reports to management personnel for their consideration and decision‑making. Prepare documentation to obtain State, Federal, and private endowment grant and funding requests. Monitor specific or selected aspects of contracts and make recommendations on the acceptability of program services; serve as liaison between contractors and user agency by receiving complaints and resolving problems concerning contract performance or compliance with terms. Consult with a variety of individuals, groups and committees on program planning, coordination and evaluation responsibilities. Collect, record, and evaluate data and prepare statistical and narrative reports and other documents in support of State and Federally‑funded projects and other programs. Develop strategies for complaint resolution in complex issues, analyze trends/patterns in program areas; and recommend modification in program practices. Function in a liaison capacity between the department/agency to which assigned and other departments/agencies and public and private concerns. Contribute to the publication of quarterly/annual program reports and information releases. Review pending and passed legislation and evaluate for programmatic impact; draft proposed legislation as required. Develop special programs countywide to ensure content and process produce desired results. Set goals for service delivery; formulate and implement policies and procedures for customer service to ensure effective service delivery. Perform related duties as required.

KNOWLEDGE, ABILITIES, AND SKILLS

Considerable knowledge of the program areas related to the department/agency to which the position is assigned. Considerable knowledge of the principles, practices and techniques of program development, implementation, and evaluation. Considerable knowledge of standard processes involved in procurement and/or contract management. Considerable knowledge of Federal and/or State Grant funding requirements and regulations, as required. Ability to prepare, interpret, and evaluate program proposals and modifications. Ability to communicate effectively, both orally and in writing. Ability to deal tactfully, effectively and equitably with people. Ability to attend meetings or perform work at locations outside the office, if necessary.

EDUCATION

Graduation from an accredited four‑year college or university with major coursework in public or business administration or a related field.

EXPERIENCE

Two (2) or more years of experience in program management or another specialty area directly related to the specific position.

PREFERENCES

Experience at an intermediate level with Microsoft Word and Excel. Knowledge of the principles, practices and techniques of program development, implementation, and evaluation. Comfortable working in a multi‑custody environment. Experience working in a correctional environment. Experience providing re‑entry services for incarcerated individuals. Experience managing grant budgets, data, and reports. Experience developing programs. #J-18808-Ljbffr Anne Arundel County – Detention Department