Accounts Receivable Specialist II
Riverview Health
Accounts Receivable Specialist II
Job Category: Professional or Business Support
Full-Time
Hybrid
Noblesville, IN 46060, USA
Job Responsibilities
- Resolves higher dollar, aged accounts receivable to determine why a claim has not been paid and takes necessary actions to get claim paid immediately.
- Promptly resolves denials by identifying the root cause of the issue and then taking any necessary actions to get denial overturned and paid promptly.
- Works with payers, departments, management and patient (if required) to obtain necessary information for claim resolution.
- Provides feedback to supervisor and ensures collecting the information of trends and responds to inquiries about trends.
- Performs any necessary account adjustments in accordance with department policies.
- Ensures assigned work queues are reviewed and resolved timely.
- Monitors assigned work queues and payers for identification of potential problems.
- Proactively escalates unresolved questions or issues. Shares information as necessary.
- Other duties as assigned.
Education Requirements
- High school diploma or GED
Experience Requirements
- Minimum: Two (2) years of experience working with insurance balances in a business office or similar role.
- Preferred: Three (3) years of insurance follow-up experience working in Epic EMR handling claims of moderate to high complexity
License/Certification Requirements
- Minimum: None
Vacancy posted 13 hours ago
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