Safety Officer

Public Safety Officer

Provides services as a Public Safety Officer within BMC Department of Public Safety to provide police security, parking, transportation, and control center services as necessary. Ensures consistent and safe service delivery throughout the medical center involving all members institutions. Utilizes the medical centers core values as the basis for decision making and to facilitate the medical centers mission.

Position: Public Safety Officer

Department: Public Safety

Schedule: Full Time

Essential Responsibilities/Duties:

• Performs daily operational functions upon request by the Public Safety Supervisor or the Public Safety Desk Officer to ensure that BMCs operational needs are met in as efficient a manner as possible.
• Responds immediately and appropriately to all stat requests for assistance issued by the Public Safety Desk Officer.
• Responds immediately and appropriately to all emergency contingency or disaster situations.
• Responds as soon as possible to all calls assigned by the Public Safety Desk Officer.
• Documents all incidents responded to and informs Public Safety Desk Officer of all actions taken.
• Completes all incident reports in an objective manner writes in a clear and legible style and submits all incident reports and accompanying documentations to the Public Safety Desk Officer prior to departing from BUMC at the end of the shift.
• Utilize strong customer service skills and community policing philosophies to develop and build strong relationships with the community we serve.
• Manage complex and dynamic and emotionally charged situations in an effort to restore order investigate nefarious or criminal activity and take the appropriate safety security or police actions.
• Investigate all reports of suspicious activity persons hazards or risk and take the necessary steps to mitigate risk to patients visitors and staff.
• Investigate reports of nefarious or criminal activity including but not limited to: Larceny burglary threats or assault. Take the appropriate actions to protect and process evidence interview witnesses victims and persons of intrest interrogate suspects and document findings.
• Take appropriate police actions (sworn Officers) when necessary appropriate or mandated based on training procedure and legal requirements.
• Use effective and appropriate de-escalation techniques when addressing disorderly disruptive or emotionally charged persons.
• Ability and proficiency to use physical force when necessary and appropriate to contain restrain arrest or stop a physical threat or assault.
• Provides escorts to patients visitors employees staff and students in order to ensure the safety of the requester in accordance with BMC policies and procedures.
• Provides cash transfer escorts throughout BMC upon request.
• Patrols BMC property and grounds documents all deficiencies and/or violations of policy.
• Ensures that only authorized vehicles all allowed access to parking areas controlled by BMC and documents all violations of parking policy.
• Performs all duties as a Special Police Officer in accordance.
• Provides Access Control in order to ensure that all persons and/or property entering or exiting BMC are in compliance with medical center policies and procedures.
• Ensures that all employees are in possession of an authorized form of identification and that is clearly visible.
• Consistently challenges all individuals without visible identification in a courteous manner.
• Enforces policies with regard to age of visitors and restricted areas of BMC.
• Ensures that all vendor representatives are identified issued an appropriate pass and directed in accordance with BMC policy.
• Ensures that all material leaving the property of the medical center is inspected and that only authorized articles are permitted to be removed.
• Restricts access to those individuals who have no authorized business within BMC or a particular department or area in accordance with BMC or departmental policies and procedures.
• Provides information to all patients visitors employees staff and students upon request in a friendly courteous and helpful manner.
• Performs Public Safety Desk Officer Duties as assigned by the Operations Supervisor/Manager to ensure that operations of the department run in an efficient effective and professional manner.
• Coordinates all activities of Public Safety Parking and Transportation Services during non-business hours acts as liaison to other BMC departments and external agencies reflects the friendly courteous helpful and professional attitude of the department at all times.
• Coordinates the post assignments of scheduled staff in an equitable fashion.
• Prioritizes and assigns responses to incidents and requests for assistance and ensures that all are resolved in a timely fashion.
• Maintains a chain of custody of all property evidence and equipment at the main Public Safety desk.
• Documents all actions taken by departmental staff all incidents reported and ensures that all supporting documentations is provided by Public Safety officers assigned to respond to calls for assistance.
• Monitors all electronic security systems associated with the departmental operations at the main Public Safety desk in accordance with department Policies and Procedures.
• Pages the Supervisor when appropriate to provide additional resources or regarding a systems failure.
• Performs all services in accordance with the appropriate BMC Policy and Procedure Manual.

Job Requirements:

• Education: HS Diploma required A.S. in Criminal Justice or equivalent preferred
• Certificates Licenses Registrations Required: Must be able to obtain and maintain CPR certification. Must possess and maintain the ability to legally operate a motor vehicle in the state of Massachusetts.
• Experience: 6 months to 1-year preferred Security and Customer Service Experience
• Knowledge and Skills: Detailed in responsibilities and duties

Compensation Range: 27.77- 28.32

This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience and licensure/certifications directly related to position requirements. In addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) contract increases Flexible Spending Accounts 403(b) savings matches earned time cash out paid time off career advancement opportunities and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications or apps job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.