Director of Medical Affairs and Clinical Education

Purpose

The Director of Medical Affairs and Clinical Education will drive strategic initiatives within Medical Affairs related to training and education programs, management of contract Clinical Educators, and development of medical education content. This role will be pivotal in shaping the long-term strategy for customer education and medical insights while partnering cross-functionally with teams across Research & Development, Regulatory Affairs, Marketing, Clinical, Quality, and US Field Teams to meet business needs. As a strategic leader, you will provide clinical and technical guidance to support business objectives and build the company's leadership in aesthetics.

Responsibilities

• Lead and manage the Clinical Education team to develop and execute customer educational strategies supporting the Tiger Aesthetics Medical (TAM) product portfolio.
• Recruit, train, and manage a team of clinical educators to deliver Medical Affairs customer training.
• Lead creation of medical education content that is comprehensive, engaging, data-driven, and aligned with product messaging for both internal and external audiences.
• Develop and deploy necessary work instructions, training plans, and tracking tools for efficient oversite of Clinical Education Team customer training and education events.
• Partner with key functional groups (R&D, Regulatory, Marketing, Clinical, Quality, U.S. Field Teams) to provide Clinical Education leadership and support strategic business needs.
• Build and foster relationships with external stakeholders, including physicians, nurses, and extended teams in aesthetic medicine to gather Medical Affairs insights and identify new KOLs.
• Identify areas of opportunity in customer training programs and develop innovative strategies to capitalize on them.
• Develop key performance indicators to evaluate educational program effectiveness.
• Maintain appropriate training documentation.
• Develop and/or review content for core medical and clinical education training materials, educational events, and presentations, and ensure compliance with all relevant regulatory and industry standards.
• Participate in cross-functional strategic planning, including new products, procedural technique innovations, and market expansion initiatives.
• Stay at the forefront of trends in aesthetic medicine, and related fields to ensure strategic business alignment.
• Mentor and develop team members, fostering an environment of growth and professional development.

• Maintain a working knowledge of FDA 21 CFR 1271, FDA 21 CFR 820, AATB standards, ISO Standards, cGMP/CGTP, other relevant regulations/standards, and internal organizational policies and standard operating procedures.
• Travel domestically up to 50% to attend offsite meetings, conferences, and support business initiatives.
• Maintain acceptable attendance and punctuality for scheduled work hours and meetings. Ensure completion of assigned tasks and responsibilities within defined timeframes.
• Flexibility to work outside of normal business hours during weekdays or weekends with reasonable advance notice to support business/operational needs when necessary.
• Perform other duties as assigned.

Skills

• Build and lead a high-performing team that supports the strategic vision for TAM Clinical Education, the Medical Affairs department and broader organizational goals.
• Develop and implement long-term strategies for customer training programs and medical education content within aesthetics.
• Serve as a trusted advisor on scientific and clinical matters for senior leadership, contributing to corporate strategy and decision-making.

• Strong leadership and team management skills with the ability to inspire and develop talent.
• Strategic thinker with a deep understanding of medical affairs and clinical education program strategy, development, and execution.
• Exceptional communication skills, both written and verbal, with the ability to simplify complex scientific concepts for various audiences.
• Ability to lead cross-functional teams, manage multiple projects simultaneously, and deliver results on time.
• Advanced Microsoft Office skills, including Word, PowerPoint, and Excel.

Qualifications/Requirements

• Medical licensure or advanced degree (NP, PA, or similar advanced degree) in a medical discipline, aesthetics, or related field preferred.
• 10+ years of experience in medical affairs, clinical education, or relevant experience in medical device, tissue products, or aesthetics industries.
• Proven track record of leading teams and executing medical and clinical education strategy plans.
• Experience in aesthetic medicine, particularly allied health professional/physician extender training programs is strongly preferred.
• Clearance of favorable background investigation required.