In Room Dining Supervisor

The Omni Homestead Resort & Spa The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Overview: The Supervisor is responsible for supervising the activities of the room service staff. Their main concern is to ensure that guests are consistently serviced in a courteous, efficient and unobtrusive manner. The Supervisor will have full responsibility in the absence of Assistant Room Service Manager. Responsibilities: * Ensure optimal performance in the day-to-day operation. * Assist Room Service Manager and Assistant Room Service Manager in training of the staff. * Check the waiters' orders and set-up. * Control order load of the waiters. * Assign waiters and service attendants duties. * Check on tray and table removal. * Establish and maintain cohesive and effective Associate relations. * Inspect daily set-up, presentation and delivery of amenities. * Handle the execution of the hospitality. * Maintain guest contact. * Conduct administrative work requirements. * Performs related duties and special projects. * Provides functional assistance and directions to the Room Service operation. * Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Qualifications: * Good communication skills both written and verbal * Enthusiastic and friendly with a positive attitude * Must have previous food and beverage experience in fine dining or hotel * Room Service experience is preferred * Must be able to work a flexible schedule including AM & PM shifts, weekends and holidays * Minimum high school diploma * Must have TIPS Certification & food certification. * Must be able to work a flexible schedule including weekends and holidays * Candidates must be able to speak fluent English Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.