Senior Client Solutions Analyst

Location: US MA Boston, US FL St. Petersburg, US MO St. Louis (Corp), US GA Atlanta, US NJ Morristown Time Type: Full time Job Description At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview The Senior Client Solutions Analyst is responsible for conducting in-depth data analysis to support business decision making and strategic initiatives. This role involves leveraging data to generate actionable insights, developing reports and dashboards, and collaborating with cross-functional teams to drive data-driven strategies. The Analyst will play a key role in enhancing the organization's understanding of its performance and identifying opportunities for improvement. What You’ll Do: Conduct detailed data analysis to identify trends, patterns, and insights that inform business decisions. Utilize statistical and analytical techniques to interpret complex data sets. Develop and maintain reports, dashboards, and visualizations to communicate key findings and insights to stakeholders. Ensure that reports and visualizations are accurate, timely, and aligned with business needs. Translate data analysis into actionable insights and strategic recommendations. Present findings and recommendations to senior management and other stakeholders. Ensure data integrity, accuracy, and consistency by implementing data governance practices. Collaborate with data engineers and IT teams to maintain and improve data infrastructure. Monitor key performance indicators (KPIs) to measure business performance and the effectiveness of initiatives. Provide regular reports and analysis on performance metrics to senior management. Work closely with cross-functional teams, including marketing, sales, finance, and operations, to support data-driven decision-making. Participate in project teams to provide analytical support and insights. Stay up-to-date with industry trends and best practices in data analysis and analytics. Identify opportunities for process improvements and implement best practices to enhance analytical capabilities. Perform ad hoc analysis and reporting as requested by senior management and other stakeholders. Respond to data inquiries and provide insights to support various business functions. What You’ll Bring to Zelis: Typically has Bach. +4 yrs; Masters +2 yrs Attends company training and regional training in area of expertise. Presents own work to members of department and external consultants and external professional meetings Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents. Strong proficiency in data analysis tools and programming languages such as SQL, Python, R, or similar. Experience with data visualization tools such as Tableau, Power BI, or similar. Excellent written and verbal communication skills. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite, particularly Excel. Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies. While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule. Base Salary Range $86,000.00 - $109,250.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email View email address on click.appcast.io. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time. #J-18808-Ljbffr