Service Plumber

Job Description

Job Description

Earn Top Pay • Bonus Opportunities • Career Growth

Are you ready to join one of the most respected home-service companies in the Mid-South?

Choate’s Air Conditioning, Heating, Plumbing & Electrical has proudly served the Memphis area for more than 65 years. As a family-owned and operated company, we offer the stability of an established industry leader while providing the support, culture, and opportunities technicians need to build long-term careers. 

We’re currently hiring Residential Electrical Service Technicians/Installers with strong troubleshooting abilities and a commitment to exceptional customer service.

Why Choate’s?

✅ Competitive Pay Based on Experience 
✅ Weekly Pay 
✅ Performance Bonus Opportunities 
✅ Company Vehicle & Gas Card 
✅ Health Insurance 
✅ Dental & Vision Insurance Options 
✅ Life Insurance 
✅ Retirement Plan with Company Matching 
✅ Paid Vacation & Holidays 
✅ Employee Tool Purchase Program 
✅ Ongoing Training & Advancement Opportunities 
✅ Family-Oriented Culture

Position Summary

As a Residential Electrical Service Technician, you’ll work directly with homeowners to diagnose, repair, maintain, and install residential electrical systems and equipment. You’ll represent Choate’s professionally, explain electrical concerns clearly, provide appropriate repair or replacement options, and deliver safe, code-compliant solutions with exceptional customer service.

The ideal candidate will have a strong residential electrical background. Experience servicing and installing standby generators, current generator certifications, and commercial electrical service diagnostic experience are highly preferred.

Required Qualifications

• Minimum 1 year of residential electrical service experience
• High school diploma or GED
• Valid and insurable driver’s license
• Ability to pass a background check
• Ability to comply with a drug-free workplace policy
• Working knowledge of applicable electrical codes and safe work practices
• Ability to diagnose common residential electrical problems

• Ability to use electrical testing and diagnostic equipment safely
• Must provide required hand tools
• Knowledge of NEC code

Preferred Qualifications

• 3+ years of residential electrical service experience
• Experience servicing, troubleshooting, and installing standby generators
• Current generator manufacturer certification
• Experience with generator transfer switches, load-management systems, and startup procedures
• Commercial electrical service and diagnostic experience
• Experience troubleshooting panels, circuits, controls, motors, lighting systems, and three-phase equipment
• Experience with electrical panel replacements and service upgrades
• Familiarity with surge protection, EV chargers, dedicated circuits, and home electrical safety inspections
• ServiceTitan experience
• Applicable state or local electrical license, certification, or registration

What You’ll Do

• Diagnose, repair, and maintain residential electrical systems
• Troubleshoot electrical panels, breakers, circuits, receptacles, switches, fixtures, and related equipment
• Perform residential electrical safety inspections
• Install and replace electrical devices, fixtures, circuits, panels, and other approved equipment
• Service, diagnose, and install standby generators based on training, certification, and company requirements

• Troubleshoot transfer switches and generator-related electrical controls
• Assist with commercial electrical service diagnostics when needed
• Communicate professionally with homeowners and other customers
• Explain findings and provide clear repair or replacement options
• Create accurate estimates and proposals
• Recommend maintenance, safety improvements, and system upgrades when appropriate
• Complete work in accordance with applicable electrical codes, manufacturer requirements, permitting rules, and company safety procedures
• Document inspections, diagnostics, recommendations, and completed work using ServiceTitan
• Maintain an organized company vehicle and properly care for tools and equipment
• Participate in team meetings, technical training, and manufacturer training
• Meet performance, safety, quality, and customer-service goals
• Work collaboratively with dispatchers, managers, installers, and other technicians

What We’re Looking For

• Strong electrical troubleshooting and diagnostic skills
• A safety-first approach
• Strong verbal and written communication skills
• Professional appearance and attitude
• Dependable and punctual
• Organized and detail-oriented

• Able to explain technical information in a way customers can understand
• Comfortable presenting repair and replacement options without high-pressure tactics
• Positive, team-first mindset
• Goal-driven with a desire to succeed