Store Manager

Deliver outstanding consumer experiences using the C.H.A.R.M. service model Champion a positive team culture by sharing ideas, feedback, and concerns while demonstrating Crocs, Inc. core values Drive recruitment and staffing efforts, including anticipating seasonal needs Lead the team in achieving sales, customer service, and product engagement metrics Own and lead daily retail operations, including POS management, stockroom organization and replenishment, pricing and markdown execution, loyalty program growth, cleanliness, and recovery standards Coordinate, delegate, and prioritize tasks to maintain smooth store operations Serve as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives Share product and brand knowledge with consumers Adhere to Asset Protection, shortage prevention, inventory control, and compliance policies Requirements Must be 18 years or older 4+ years of retail experience; prior Store Manager experience preferred Flexible schedule including nights, weekends, holidays, and extended hours Regular attendance and punctuality Desire to succeed in a high-growth, fast-paced retail environment Proven ability to inspire and empower teams while driving performance and achieving results Exceptional written and verbal communication skills Valid driver’s license and acceptable driving record may be required if driving is an essential job function Ability to move merchandise with appropriate equipment to and from backroom and sales floor Ability to place and arrange items on all shelves and racks Ability to climb and descend ladders while carrying merchandise Ability to lift 30 pounds or more with assistance Ability to stand, walk, kneel, or balance for a duration of time Ability to be on feet for a minimum of 8 hours per shift and continuously move around the store Ability to read and comprehend instructions, reports, computer/register screens, and input information into a computer Core Competencies Demonstrates strong leadership in retail operations, driving sales and customer service metrics while fostering a positive team culture. Possesses extensive retail experience with a focus on recruitment, inventory control, and compliance. Highest-signal resume keywords Retail Management Sales Performance Team Leadership Customer Service Excellence Inventory Control ATS Optimization Keywords Hard Skills POS Management Stockroom Organization Pricing Execution Markdown Execution Loyalty Program Growth Merchandise Movement Inventory Control Compliance Adherence Product Knowledge Retail Operations Soft Skills Exceptional Communication Team Empowerment Feedback Sharing Positive Team Culture Adaptability Certifications & Qualifications Valid Driver’s License Industry Keywords Retail Experience Store Manager Consumer Experience Asset Protection Shortage Prevention #J-18808-Ljbffr