Team Member

Team MemberAs a Team Member, you'll prioritize hospitality by delivering excellent guest service, correctly and efficiently assist guests with their orders, prepare products, contribute on a hard-working team by executing key processes, and help create a positive experience for every guest.ResponsibilitiesHospitalityContributes to a culture of hospitality by building genuine connections with both guests and teammates every shift.Greets, engages, and connects with guests to create a positive and memorable experienceActively learns the menu and ingredients to confidently recommend the right items and E&E options to meet each guest's needs.Demonstrates a true "guest comes first" mindset when engaging with guests, answering questions, and adhering to product standards.Contributes to ResultsConsistently follows key processes and operational standards to deliver brand excellence on every shift.Takes ownership of doing things the right way and holds themselves accountable for great performance.Follows direction from shift leaders and asks questions to ensure tasks and processes are completed correctly.Supports cost control by helping manage product usage and staying focused and productive to optimize labor.Contributes to a winning team culture by modeling an "I'm the hardest worker in the room" attitude.Self-Development & Self-ManagementIs excited to learn, grow, and develop new skills.Welcomes recognition, coaching, and constructive feedback—and uses it as motivation to improve.Demonstrates reliability by managing time responsibly, requesting time off in advance through the scheduling app, and minimizing last-minute changes.Arrives on time, ready to bring energy, teamwork, and a positive attitude to every shift.Company IntroductionSmoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea. What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It's been more than 40 years since Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products. They're not just good; they're good for you.