GloWILD Seasonal Event Amabassadors

Seasonal Guest Service Support

Job Objective: To provide seasonal operational and guest service support for the Little Rock Zoo's GloWILD event by assisting with guest services, attractions, parking and pedestrian operations, event entry, crowd flow, and other event-related activities, ensuring a safe, welcoming, organized, and positive experience for Zoo guests throughout the event. This position is not designated as a safety/security sensitive position and is not subject to random drug and alcohol screening.

Essential Functions: For a complete list of essential job functions, please click HERE.

Minimum Qualifications, Additional Requirements and Supervisory Responsibilities: These knowledge, skills, and abilities are usually, although not always, acquired through the completion of eighth (8) grade. Equivalent combinations of education and experience will be considered. Additional requirements:

• Must be able to work in various weather conditions.
• Certain assignments may require workers to possess a valid Arkansas Class D (Non-Commercial Vehicle) Driver's License before employment and maintain licensure for the duration of employment in this position.
• Must be able to work different shifts, weekends, evenings and special events.
• Must be available to attend required seasonal training.

Preferred Qualifications:

• Six (6) months of experience in customer service, hospitality, tourism, attractions, events, recreation, retail, entertainment, or public-facing positions.

Schedule and Availability Requirements: Must be available and willing to work a flexible seasonal schedule in support of the Little Rock Zoo's GloWILD event, which is scheduled to operate on select nights from October 28, 2026 through January 3, 2027. Work schedules may include:

• Weekday evenings;
• Friday evenings;
• Saturdays and Sundays;
• Holiday periods;
• Special event and/or private event nights; and
• Event setup, training, and operational meetings, as required.

Applicants must be available to work a substantial portion of the scheduled GloWILD event dates. Preference may be given to applicants who are available for the majority of scheduled event nights. Scheduled workdays and hours will vary based on the GloWILD event calendar, attendance, weather conditions, staffing levels, and operational needs. Start Date and Required Training: The anticipated start date for this seasonal position is October 5, 2026. Applicants must be available to attend required seasonal training currently scheduled for:

• October 10, 2026
• October 17, 2026
• October 24, 2026

Training may include: Guest service expectations; GloWILD event information; Zoo orientation and wayfinding; emergency procedures and radio communication; crowd management and guest flow; parking and pedestrian procedures; attraction-specific operating procedures; accessibility and guest assistance; and weather and event safety procedures. Employees must successfully complete all applicable training requirements before operating attractions or performing other duties requiring specialized training. Disclaimer: This document does not create an employment contract, implied or otherwise.

Application Requirements:

• Online applications only
• Applicant's answers to supplemental questions will be used to screen for minimum qualifications electronically.
• Please include a complete work history when completing application. Work history may impact initial salary offer amount for the successful candidate.
• List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
• All communication regarding application status will be sent to candidates via text message/email address listed on account.
• You may check your NeoGov inbox to review all notices sent to the email address associated with your applications.
• Applicants may check application status for any position by logging into their account at or contacting Human Resources at View phone number on click.appcast.io if they are having computer difficulties.

City of Little Rock temporary employees, volunteers or interns do not receive any additional benefits (leave, insurance or retirement/pension).