Emergency Shelter Case Manager/Youth Specialist

Job Description

Job Description

Salary: $17.00-$18.00 per hour

Emergency Shelter Case Manager/Youth Specialist

The Connection Youth Services

About Livingston Family Center, Inc.

Livingston Family Center (LFC) is a nonprofit agency focused on providing quality community-based services that include outpatient mental health treatment, runaway and homeless youth emergency shelter and crisis intervention, and supervised visitation and exchanges for families affected by domestic violence.

Livingston Family Center does not discriminate against a job applicant or an employee based on race, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, disability, age, religion, medical condition, veterans status, marital status, genetic information or any other characteristic protected by agency policy or state, local, or federal law.

LFC agency culture promotes a collaborative work environment that cultivates employee strengths and encourages personal and professional growth.

Our Mission

To engage in peoples lives by offering education, advocacy, and guidance to children, youth and their families, while providing and promoting a safe, stable environment.

Our Vision

A community in which all families flourish, and every youth lives in a healthy sustainable environment with confidence, personal responsibility, and integrity.

Position Responsibilities

The Emergency Shelter Case Manager/Youth Speciliast has the responsibility to provide intensive, coordinated case management services to all runaway, homeless, and at-risk youth and their families who enter and exit The Connection Youth Services Emergency Shelter. The Emergency Shelter Case Manager facilitates a wraparound approach to case planning with youth, their natural support system, and community-based services such as community mental health, school administration, and other human service agencies. Additionally, this position provides support and team leadership to the shelters Youth Specialists who provide essential direct care to shelter residents.

General Case Manager Responsibilities

• Commitment to Diversity, Equity, and Inclusion, promotion of an environment that is welcoming to all, and positive team contribution
• Knowledge and compliance with LFC agency policies, procedures, and privacy practices
• Knowledge and compliance with all TCYS program policies and procedures
• Participate in the agencys 24-hour on-call line that provides crisis intervention, referrals, and initial screening of potential TCYS clients
• Engage with youth and families utilizing evidence-based frameworks including, but not limited to, positive youth development, harm reduction, trauma-informed care, and strengths-based perspective
• Participate in staff meetings, supervision, and training opportunities
• Participation in community collaboration and workgroups as appropriate
• Participation in agency fundraiser activities
• Maintain general cleanliness, organization, and safety of facilities
• Provide intensive, coordinated case management and support services to youth and families
• Facilitate and document plan and goals meetings with youth and families
• Provide aftercare and home-based case management services to youth and families
• Assist youth and families to develop and implement treatment and discharge plans
• Assist with monitoring medication administration of youth; coordinate with parents and health care providers as needed
• Complete face-to-face intake with each client within the required guidelines
• Additional responsibilities may be assigned by the LFC Executive Director, RHY Program Director, and/or LFC Board of Directors

Data Responsibilities

• Maintain HMIS/RHYMIS database on all assigned clients
• Knowledge and compliance with all MDHHS, FYSB, and other funders reporting requirements
• Maintain a chart for each client as required within time requirement guidelines
• Develop and maintain community-based resource file of various agencies and services that assist youth and families
• Assist with completing and compiling 90-, 180-, and 365-day follow-up interviews
• Compile youth pre and post survey responses; share program improvement suggestions based on data compilation
• Compile any additional data to monitor and assess agency and runaway/homeless youth trends

Youth Specialist Responsibilities

• Compliance with all policies and procedures regarding client care and supervision
• Youth Specialist shift coverage and compliance with all Youth Specialist responsibilities during assigned shift
• Supervise youth residents to keep within the guidelines of shelter rules and expectations
• Plan and supervise appropriate educational and recreational activities with youth
• Knowledge of all daily log information
• Completion of all necessary documentation during assigned shift
• Timely and open communication with supervisor of significant information, unusual occurrences or general concerns regarding residents, staff, or the facility

Qualifications

• The Emergency Shelter Case Manager/Youth Specialist will be committed to promoting an inclusive work environment and positive team contribution. The preferred candidate will have:
• Bachelor degree in the human services field
• Two years of experience working with youth and families
• Valid drivers license and successful completion of all required criminal checks and health screenings
• CPR/First Aid Certification (agency may provide reimbursement for completion)
• Must be willing to work evenings and weekends as needed

Benefits and Compensation

The Emergency Shelter Case Manager/Youth Specialist is a full-time, non-exempt position. LFC provides a competitive salary and benefits package that includes paid holidays, vacation and sick time, healthcare and dental insurance, a flexible schedule, 403(b) retirement plan, and paid staff development opportunities. The starting salary will be commensurate with education, qualifications, and experience.