Analyst

Medicare Advantage Enrollment Analyst (Hybrid) Location: Detroit, MI (Hybrid) Job Type: Contract, 12 months Schedule: Onsite Monday & Tuesday at the Jefferson Office in Detroit Department: MA Enrollment Operations Pay Range: $30-35 per hour About The Role We are seeking an experienced Medicare Advantage Enrollment Analyst to support enrollment operations, system releases, testing activities, and process improvement initiatives. This position plays a key role in ensuring enrollment functionality aligns with CMS regulations, resolving system defects, supporting internal and external customers, and helping enhance operational workflows and services. Key Responsibilities Manage and support Medicare Advantage enrollment and disenrollment activities. Perform system and User Acceptance Testing (UAT) within the IKA system. Coordinate and support system releases and functionality updates. Ensure processes and system functionality comply with CMS guidelines. Identify, document, and assist in resolving system defects and discrepancies. Analyze data and provide operational insights to support business decisions. Develop and improve workflows to increase efficiency and service quality. Provide support to internal and external stakeholders regarding enrollment-related issues. Required Qualifications Minimum 4 years of experience in the Medicare Advantage field. Experience with Medicare Advantage Enrollment and Disenrollment processes. Strong understanding of CMS guidelines. Experience with MARx. Experience with IKA. Strong data analysis skills. Ability to support internal and external customers effectively. High School Diploma or equivalent. Preferred Qualifications Bachelor's degree. Knowledge of CMS Chapter 2 guidelines. Understanding of CMS thresholds and compliance timelines for discrepancy resolution. Experience with system testing and UAT testing. Process improvement experience, including Six Sigma or related methodologies. What We're Looking For Strong analytical and problem-solving skills. Attention to detail and commitment to compliance. Ability to manage multiple priorities in a fast-paced environment. Effective communication and collaboration skills. Experience driving operational and process improvements. Work Arrangement Hybrid schedule with required onsite attendance in Detroit two days per week (Monday and Tuesday). If you have a strong Medicare Advantage background, experience with CMS regulations, MARx, and enrollment operations, we'd love to hear from you. #INDPRO #J-18808-Ljbffr