Restaurant Host - Stillwater (Part Time)

Description

The Restaurant Host consistently provides prompt, courteous service by greeting all guests and oversees dining room activities. Interact with guests in a professional and friendly manner, working as a team to ensure guest satisfaction.

Company Background:

Pebble Beach Company, ("PBC" or "The Company") headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. The Company also operates five renowned golf courses: Pebble Beach Golf Links, home of the 2027 U.S. Open, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and the Tiger Woods designed short course, The Hay.


Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Forbes Five-Star certified since 2014, Pebble Beach Golf Academy & Practice Facility, and a diverse offering of culinary and retail experiences. PBC annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship.

Essential Duties & Responsibilities:

• Oversee and assist in maintaining cleanliness of outlet.
• Ensure coverage of the entrance, greeting arriving guests and thanking those that are leaving.
• Assist with special event set-up, such as skirting buffet or inserting menu cards.
• Check reservations in book and assign table numbers. Ensure availability for resort guests.
• Call to confirm large parties.
• Check schedule and staffing levels.
• Check all menus for cleanliness and accuracy.
• Answer the telephone, take reservations and give directions to restaurant.
• Maintain waiting list, select table and escort guests to the table.
• Resolve guest problems whenever possible and involve manager when necessary.
• Answer questions regarding menu items.
• Schedule reservations according to established procedures.
• Bring guests' needs to the attention of appropriate dining room staff or management.
• Complete daily labor report.
• Check reservations in book and IG, and assign table numbers. Ensure availability for resort guests.
• Check IG for reservations and maintain waves.
• Call to confirm large parties and schedule reservations according to established procedures.
• Maintain waiting list, select table and escort guests to the table.
• Take the guests' food and drink orders when business necessitates
• Monitor alcohol consumption and behavior of guests alerting a manager of any intoxicated or questionable guests.
• Observe guests' progress and respond in a timely way to their needs.
• Clean up spills immediately
• Set-up and break down special events, to include moving tables, chairs and other furniture as necessary.
• Remove used dishes and maintain tables during meal by replacing utensils as necessary and refolding napkins.
• Follow Pebble Beach Company cash handling policies and procedures.
• Comply with all Pebble Beach Company safety, health and general policies and procedures.

Absolutely Required Skills:

• Excellent communication skills.
• Possesses speed, accuracy and attention to detail.
• Courtesy and anticipation of guests needs are essential.
• Ability to oversee the efficient seating and scheduling of dinner guests.
• Ability to stand for long periods of time.
• Must be able to work as a team with entire floor staff and kitchen staff ensuring timely, efficient service.
• Ability to work in high pressure environment, handling multiple tasks simultaneously.

Desired Skills:

• Working knowledge of point of sale system helpful.

Why work for Pebble Beach Company:

• Competitive Pay: $22.09 - $25.99/hour plus gratuity.
• Benefits are provided by the Unite Here Union* and include health and retirement.
• We encourage YOU to be our guest . You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

* Union employees are required to pay applicable Union dues.


We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.