Customer Service Representative
Infosys BPM
Customer Service RepresentativeTempe, ArizonaResponsibilities may include but are not limited to:Experience in order management and customer support, with end-to-end ownership of case resolutionStrong communication and stakeholder management skills, including handling escalationsFamiliarity with SAP / Salesforce / MS Office toolsAbility to manage order status, queries, and customer interactions within SLA timelinesA proactive approach to problem-solving and customer satisfactionQualificationsBasicHigh School Diploma or GED EquivalentAt least 1 year of related work experiencePreferredStrong attention to detail and process adherenceCustomer-focused mindset with the ability to handle complex queries
Vacancy posted 2 days ago
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