Senior IT Program Manager - Active Top Secret

Job Description

Job Description

Description:

Description

At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of War, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering a people-first culture, underpinned by steadfast ethical principles. Embracing innovative technologies and process improvements, we are steadfast in our journey toward a future that is both bright and transformative.

Our expertise spans consulting and analytics, digital workplace solutions, and cyber compliance. With our global footprint, we place a strong emphasis on nurturing our people and culture, which forms the core of our successful strategies in leadership and financial management. We pride ourselves on our extensive experience and effective approach, ensuring that we lead with both innovation and integrity.

The Position:

The One 23 Group is seeking a Senior IT Program Manager to lead the delivery of enterprise IT services supporting the Defense Information Systems Agency (DISA) and Department of Defense mission environments.

This position provides program leadership across enterprise infrastructure, network operations, cloud services, cybersecurity operations, systems engineering, and mission-critical IT services. The Program Manager will oversee technical teams, contract performance, staffing, financial performance, service-level agreements, risks, reporting, and customer engagement.

An active Top Secret security clearance is required.

Duties and Responsibilities

Program Leadership & Delivery Oversight

• Provide leadership and operational oversight for DISA programs supporting enterprise infrastructure, cloud services, cybersecurity operations, systems engineering, network operations, and mission support services.
• Lead Task Leads and cross-functional teams supporting DISA mission partners, Combatant Commands (CCMDs), Fourth Estate organizations, and other DoW customers.
• Ensure disciplined execution across the program while maintaining compliance with cost, schedule, technical performance, cybersecurity, and contractual requirements.
• Oversee delivery of mission-critical services supporting secure DoW enterprise environments with high availability and operational readiness.
• Track contract performance metrics, SLAs, KPIs, staffing levels, risks, and deliverables.
• Support resource allocation decisions including staffing, workforce planning, and operational coverage to meet mission and service requirements.
• Partner with corporate leadership and finance teams to monitor program performance, manage burn rates, and support financial planning activities.
• Ensure delivery aligns with defined service level objectives (SLOs), key performance indicators (KPIs), and quality assurance requirements.

Reporting & Contract Compliance

• Oversee development and delivery of all required program reporting, including daily operations summaries, weekly activity reports, and monthly performance and status reports.
• Ensure accuracy and consistency of reporting across performance metrics, staffing, financials, and deliverables.
• Provide clear communication to Government stakeholders on program status, risks, issues, and performance trends.
• Support contract compliance activities, including quality assurance plans, performance monitoring, and audit readiness.
• Customer Engagement
• Coordinate with Government leadership, including Contracting Officer Representatives (CORs) and program stakeholders, to support execution and performance management.

People & Organizational Leadership

• Foster a culture of accountability, collaboration, and operational excellence.
• Establish consistent program governance, delivery processes, and best practices across the team.
• Mentor Task Leads and technical staff to strengthen delivery capabilities and team performance.
• Strategy & Execution
• Align program execution with organizational priorities and DISA mission requirements.
• Identify opportunities to enhance service delivery, improve operational efficiency, and support evolving technology needs.

Requirements:

What You’ll Need to Join Our Team

• Clearance: Must possess and maintain an active Top Secret clearance.
• Experience: 10+ years supporting DoW programs with experience in operational IT environments.
• Certification: PMP (or equivalent) preferred.
• Program Management: 5+ years managing complex programs or task orders, including oversight of cost, schedule, performance, and contract deliverables.
• Operational Delivery: Demonstrated experience managing IT service delivery or network/infrastructure operations, including environments with high availability or 24x7 support requirements.
• Technical Environment: Background supporting enterprise environments such as network operations, infrastructure services, cybersecurity operations, or cloud platforms.
• Performance Management: Experience managing programs against service level agreements (SLAs), performance metrics, and quality assurance requirements.
• Federal Experience: Experience working directly with DISA, DoW agencies, Combatant Commands, or Fourth Estate organizations.
• Leadership: Proven ability to lead cross-functional technical teams, manage staffing plans, and support workforce planning in dynamic operational environments.
• Communication & Reporting: Strong experience developing and delivering executive-level reporting, operational status updates, and program performance briefings.

Equal opportunity employer, including disability/vets.