Director, AI Enablement & Security

Role Description

As Bloomreach pioneers the future of AI-driven e-commerce, driving safe, efficient, and rapid AI adoption across our entire global enterprise is paramount. We are seeking a Director, AI Enablement & Security to join our Global Information Security and Technology (GIST) leadership team. This is a high-visibility leadership role demanding a rare blend of strategic business acumen and deep engineering leadership.

Your primary mandate is to maximize Bloomreach's organizational velocity through AI adoption, while ensuring the necessary security controls, financial oversight, and compliance guardrails remain firmly in place. You will directly manage and scale high-performing teams of AI, IT, and Security engineers who build the core infrastructure, making enterprise AI adoption possible. Serving as the central operational bridge across all departments - from Go-To-Market (GTM) and Product/R&D to HR, Finance, and Legal - you will work hand-in-hand with our GRC team, Legal, and the Data Protection Officer (DPO) to deliver frictionless, secure technical enablement.

Key Responsibilities

• Cross-Departmental AI Strategy & Enablement
  • Partner with leadership across all business units (Marketing, Sales, Customer Success, HR, Product) to identify, prioritize, and safely accelerate AI use cases that drive productivity and operational velocity.
  • Chair or co-lead a cross-functional AI Governance Committee to align product, corporate, legal, and financial stakeholders on global AI initiatives.
  • Design and champion a company-wide AI readiness and safety education strategy to raise the technical and risk-awareness baseline across Bloomreach.
• Leadership & People Management
  • Lead, mentor, and resource teams across three distinct technical domains: Information Security, IT, and AI enablement.
  • Translate broad, cross-departmental business needs into concrete technical roadmaps for your teams, ensuring corporate infrastructure and production safety scale alongside company growth.
• AI Governance, Risk & FinOps
  • Partner closely with the GRC team, Legal, and the DPO to integrate AI-specific vulnerabilities and compliance requirements (e.g., EU AI Act, NIST AI RMF) into the overarching Enterprise Risk Management framework without stalling business velocity.
  • Architect and own the enterprise AI FinOps framework alongside Finance. Direct your teams to build the technical tracking required to monitor, forecast, and optimize enterprise-wide AI spend, vendor costs, and LLM API consumption across all departments.
  • Oversee the technical evaluation and continuous risk profiling for all third-party AI platforms and integrated business tools used across the company.
• AI Security & Infrastructure
  • Establish the technical security standards and risk-appetite frameworks for both internal corporate AI usage and production-grade AI features (e.g., Loomi AI).
  • Guide IT and Security engineers in deploying automated technical controls to prevent corporate data leakage and mitigate risks.

Qualifications

• 10+ years of experience in Information Security, IT, or Infrastructure Engineering, with 5+ years of experience managing and scaling multiple teams (IT, Security, and/or AI/Software Engineering).
• A proven track record of driving rapid technology adoption and change management across diverse business units while successfully maintaining rigorous corporate guardrails.
• Exceptional ability to build relationships and work seamlessly across all enterprise departments - from Go-To-Market and Product/R&D to Finance, GRC, Legal, and the DPO.
• Deep conceptual and architectural understanding of modern AI systems (LLMs, MLOps, RAG, vector databases) and enterprise IT/Security infrastructure.
• Elite communication skills - the ability to translate highly technical engineering concepts into business-impact narratives and clear, data-driven presentations for C-suite executives.

Preferred Qualifications

• Experience leading security or engineering initiatives in a global SaaS, B2B, or e-commerce personalization company.
• Advanced credentials such as IAPP Certified Artificial Intelligence Governance Professional (AIGP), CISM, or similar executive-level certifications.

Benefits

• Health care including medical, dental, and vision insurance.
• 401k Plan with employer contribution.
• Restricted Stock Units or Stock Options depending on role, seniority, and location.
• Participation in the company's success through the company performance bonus.
• Employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.
• 5 paid days off to volunteer.
• Access to the Employee Assistance Program with counselors for non-work-related challenges.
• Subscription to Calm - sleep and meditation app.
• ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter.
• Professional education budget of $1,500 annually for education products (books, courses, certifications, etc.).