Customer Service Liaison

Heart to Heart Hospice

Heart to Heart Hospice - - Responsibilities: Promote a customer-focused hospice presence in the healthcare community within healthcare assisted living facilities, nursing homes, home health, and hospitals.; Coordinate care amongst the healthcare professionals.; Communicate weekly with patient and family ensuring all needs are met and that Heart to Heart is delivering high level of satisfaction.; Identify problems or dissatisfaction with patient and/or family and ensuring quick resolution while communicating effectively to clinical team and management if necessary.; Coordinate and provide in-services or educational events for family members and/or facilities.

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Vacancy posted 3 days ago

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