Client Advocate

This job is in Callahan, Florida Responsibilities

• Perform pregnancy tests, intake counseling and life-affirming options consultations with clients
• Encourage clients to express their feelings about their pregnancy and life circumstances to help them develop insight into themselves, their situation, and their relationships
• Provide life-affirming options support via incoming phone calls and text messages
• Maintain confidentiality of client records
• Chart client interactions, progress, participation, and referrals appropriately in multiple software

• Provide routine follow-up care for clients and track client progress
• Assist in the scheduling of clients seeking pregnancy services
• Seek out and participate in ongoing training, education, and development for this position
• Attend and participate in all staff meetings
• Participate in organization events
• Attend community meetings or events as required
• Other duties assigned by management

• Proficiency in Microsoft Office
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills
• Ability to manage time and prioritize effectively
• Ability to work independently and be self-sufficient
• Adept at learning quickly