Senior Principal Platform Architect - Systems Integrators

Role OverviewJoin the Customer Outcomes team to accelerate platform adoption and improve customer outcomes. As a Senior Principal Platform Architect, you will help customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.

What You Will Do

Work with customers across executive, platform owner, enterprise architects, and development teams to provide a technical architecture designed for long-term success. Develop relationships with technical and business leaders to understand the role of ServiceNow in their digital transformation vision.

Why It Might Be a Fit

Be a technical expert across multiple engagements, provide a variety of knowledge across multiple workflows, and engage with customers' Enterprise Architects to position ServiceNow as the digital transformation platform standard.

Requirements

• 15+ years progressive experience as part of a professional services organization
• Management consulting experience
• Experience in leveraging or critically thinking about how to integrate AI into work processes
• ServiceNow certifications in aligned workflow
• Industry domain expertise in TMT (Telecommunications, Media, and Technology) and SI (System Integrators) desirable
• Large program experience leading architecture and design
• Enterprise architecture experience
• Cloud application technology experience
• Familiarity with Enterprise Architecture Framework like TOGAF, IT4IT, etc.

Benefits

• base pay of $192,400 - $250,000.00
• equity (when applicable)
• variable/incentive compensation
• health plans
• 401(k) Plan with company match
• ESPP matching donations
• flexible time away plan
• family leave programs