Automotive Shop Foreman / Production Manager

Job Description

Job Description

Porcelli’s Auto Center – West Warwick, RI
Full-Time

Porcelli’s Auto Center is looking for  a Shop Foreman / Production Manager .

We are looking for someone who can help us run the day-to-day flow of the shop, lead technicians, solve problems, and perform quality assessments at every step — while still being willing to jump in and get their hands dirty when needed.

What You’ll Do

• Be responsible for the daily workflow and production of the shop (with clear targets and weekly goals) 
• Coordinate work between technicians, body, paint department, estimating, parts, and office staff
• Help assign and prioritize work to keep vehicles moving efficiently
• Monitor repair progress and identify delays or problems early
• Lead daily full team meetings 
• Assist with repair planning, troubleshooting, and quality control
• Perform light body or repair work when needed to help keep production moving
• Help ensure vehicles are repaired properly and ready for delivery
• Assist with customer intake and reviewing customer concerns
• Communicate with customers regarding repairs, timelines, or next steps when needed
• Assist with estimating or appraisal-related tasks when appropriate
• Deliver completed vehicles or support customers when needed
• Help hold the team accountable for quality, productivity, and communication

Who We’re Looking For

We are looking for someone with significant automotive experience who understands how a busy repair shop operates.

You may currently be a:

• Shop Foreman
• Lead Technician
• Body Technician
• Estimator or Appraiser
• Production Manager
• Assistant Manager
• Service Manager with strong technical experience

What matters most is that you have strong automotive knowledge, can lead people, communicate well, and are willing to jump in wherever needed.

Qualifications

• Significant professional automotive repair experience
• Hands-on technician, body repair, or collision experience strongly preferred
• Ability to understand repair orders, estimates, and repair procedures
• Experience supervising or directing technicians preferred
• Strong organizational and problem-solving skills
• Comfortable communicating directly with customers
• Ability to manage multiple priorities in a fast-moving environment
• Strong attention to quality and safe repair practices
• Estimating, appraisal, or collision repair experience is a major plus

This Role Is a Great Fit If You...

• Like being involved in the operation rather than managing from behind a desk
• Take ownership when something is slowing production down
• Are comfortable helping a technician one minute and speaking with a customer the next
• Are willing to pitch in when the team needs help
• Understand how to keep a shop organized and productive
• Want more responsibility and an opportunity to help lead a growing operation

Why Porcelli’s Auto Center?

Porcelli’s Auto Center is a family-owned automotive repair business that has been serving Rhode Island since 1987.

We continue to invest in our people, equipment, training, and repair processes, and we are looking for someone who wants to become an important part of our leadership team.

This is an opportunity for an experienced automotive professional to step into a key role, help shape how the shop operates, and have a real impact on the success of the business.

Compensation: Competitive and based on experience with bonus structure based on performance
Schedule: Full-time
Location: West Warwick, Rhode Island

If you have strong automotive experience and are looking for a hands-on leadership role where you can make a difference every day, we’d like to hear from you.