End User Support Technician
ICONMA
End User Support Technician
Our client, an IT Services and Consultant company, is looking for an End User Support Technician for their Redmond, WA location. Responsibilities include:
- The technical support role is pivotal in ensuring seamless end user support within our organization.
- With a focus on providing exceptional technical assistance, the candidate will manage and resolve end user equipment-related issues efficiently.
- Manage inventory of desktop hardware and software, ensuring availability and proper functioning.
Requirements include:
- Strong understanding of desktop/laptop/mobile device support principles and practices
- Excellent communication skills
- Flexibility to support users in office as well as Factory floor where applicable.
- This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.
- The position is based in the office, with no travel requirements, and operates during day.
- Client facing role.
- Requires good communication skill and excellent customer support attitude.
Why should you apply?
- Health benefits
- Referral program
- Excellent growth and advancement opportunities
Vacancy posted 5 hours ago
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