Member Success & Retention Specialist - Healthcare Enrollment
MetroPlus
A health service provider in New York seeks a Customer Success Specialist I to enhance customer experience and support MetroPlusHealth members throughout their journey. Responsibilities include managing recertification, assisting with enrollment activities, and addressing member complaints. The ideal candidate will have an Associate’s Degree and experience in direct consumer contact. Bilingual skills are preferred, and a focus on customer retention and satisfaction is crucial for the role. #J-18808-Ljbffr
Vacancy posted 3 days ago
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