Call Center Specialist

About the Role: We’re hiring enthusiastic Call Center Specialists who excel at delivering exceptional customer service. You’ll act as the voice of our company, assisting customers with questions, resolving issues, and ensuring an excellent service experience. Key Responsibilities: Handle inbound and outbound customer calls Resolve service issues professionally and efficiently Record detailed call information and update customer records Use scripts and call flows to ensure consistent service Collaborate with other departments to resolve customer needs Qualifications: Excellent verbal communication and active listening skills Ability to remain calm under pressure Basic computer proficiency and data entry skills Experience in a call center or customer-facing role is a plus High school diploma or equivalent Why ComputerLogic: Competitive hourly pay with performance incentives Paid training and advancement opportunities Remote work flexibility (after initial training) Full benefits package and employee assistance programs #J-18808-Ljbffr