Waiver Services Specialist- Omaha

Waiver Services Specialist- Omaha (Evergreen) (Open)

If you're committed to helping others live independently with dignity and bring experience in human services, education, health care, or disability case management, this is your opportunity to make a meaningful impact. Whether you have a bachelor's degree or qualifying year-for-year experience, as long as you hold a valid driver's license, you can apply to join us as a Waiver Services Specialist, delivering hope and essential support to those who depend on it every day.

Job duties include conducting assessments in a variety of settings, reviewing applications and medical documentation to determine eligibility for waiver services, performing initial and renewal Level of Care assessments with accuracy and attention to detail, guiding applicants, families, and providers through requirements and next steps with clarity and support, participating in appeals or dispute hearings, ensuring accurate and timely documentation while efficiently managing multiple cases, and other duties as assigned.

Minimum qualifications include a bachelor's degree in human services, education or health/medical; long-term care, gerontology, rehabilitation, health/disability case management, or children with special health care needs or any equivalent combination of education and experience on a year for year basis. Preferred qualifications include experience in healthcare, long-term care, disability services, or completing assessment. Familiarity with medical terminology and Medicaid waiver services is also preferred. Other requirements include a valid driver's license and access to reliable transportation.

Knowledge, skills, and abilities include strong knowledge of Medicaid Waiver programs, Level of Care criteria, and services for individuals with disabilities, older adults, and those with special health care needs. Understanding of medical terminology, healthcare systems, and state/federal regulations related to eligibility and assessments is also required. Effective communication skills to explain complex information clearly and work with individuals, families, and service providers are necessary. Proficiency in using systems like Excel, Word, and Outlook for documentation and data management is also important. Ability to manage multiple cases in a fast-paced environment while maintaining attention to detail and meeting deadlines is crucial. Demonstrated empathy, professionalism, and discretion when working with vulnerable populations and handling sensitive information is also required. Strong critical thinking and problem-solving skills to navigate complex cases and apply policy accurately are necessary. Team-oriented with the ability to work independently and adapt to changing policies and procedures is also important.

Benefits include a comprehensive package of pay, benefits, paid time off, retirement, and professional development opportunities to help you get the most out of your career and life. For more information on benefits, please visit:

Equal Opportunity Statement: The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status or genetics.