System Administrator

System Administrator

The System Administrator supports enterprise IT operations by maintaining, securing, and optimizing systems across on-premises and cloud-based environments. This role ensures the stability, performance, and security of critical infrastructure, collaborates with cross-functional teams to deliver technical solutions, and contributes directly to the organization's mission through high-quality system support and administration. The performance of this position is key to RavenTek's performance on the contract, and therefore RavenTek's mission to support the customer.

Essential Duties and Responsibilities

• Perform server administration tasks including user/group management, security permissions, group policies, and print services.
• Investigate and resolve event-log warnings/errors; monitor system resources to ensure seamless performance.
• Monitor cloud and data-center environments; build, test, and maintain servers as required.
• Maintain infrastructure including laptops, desktops, routers, switches, firewalls, printers, phones, and security updates.
• Support LANs, WANs, internet, intranet, and segmented networks.
• Enable more efficient business processes by developing analytics and insights.
• Assist teams with troubleshooting and root-cause analysis; provide technical support when needed.
• Perform routine and scheduled audits, including backup verification.
• Collaborate with security personnel to evaluate and mitigate risks.
• Communicate project status, activities, and achievements to internal and external partners.
• Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period.
• Submit Monthly Status Reports on a regular basis, as required.
• Monitor RavenTek email on a regular basis, at least 3 times per week, and respond accordingly.
• Complete required compliance training as assigned.
• Other duties as assigned.

Knowledge and Critical Skills

• Knowledge of operating systems, programming/scripting languages, enterprise backup procedures, and system performance tools.
• Experience working with large-scale distribution systems.
• Familiarity with Active Directory, virtualization, network traffic analysis, content delivery, and caching technologies.
• Experience with cloud computing platforms and project management.
• Strong analytical, troubleshooting, and documentation abilities.

Education & Work Experience

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in system administration or related technical roles.

Certifications, Licenses

• Security+, Network+, AWS/Azure/GCP certifications, VMware, Splunk or similar certifications preferred.

Special Requirements

• Must be able to obtain and maintain TS/SCI clearance.

Work Environment

Employee will be working indoors in an office environment with other people. Potential moderate temperature fluctuations. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis.

Physical Demands

To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential.

ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO/AA: RavenTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.