Program Coordinator

The Program Coordinator supports the planning, implementation, and successful execution of programs and strategic initiatives. Through strong program administration, stakeholder engagement, operational coordination, and continuous process improvement, this position supports activities that advance institutional priorities and program outcomes. Serving as a liaison among program participants, university partners, faculty, industry collaborators, and community organizations, the Program Coordinator fosters effective communication, coordination, and engagement across varied stakeholder groups. In partnership with Program Managers, Directors, and campus partners the Program Coordinator ensures programs are executed efficiently, professionally, and with a high level of customer service. The ideal candidate will possess exceptional organizational skills, sound judgment, attention to detail, and the ability to manage multiple competing priorities in a collaborative and dynamic environment. Minimum Education and Experience Bachelor’s degree in a related field, with 3-5 years of experience directly related to the duties and responsibilities specified; or an equivalent combination of education and experience. Other Qualifications To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. Essential Duties and Responsibilities Team Engagement and Support Maintain a professional, welcoming, and approachable presence for colleagues, visitors, and stakeholders, both in the office and at events. Engage with Program Managers, Directors, and teammates to support program objectives and ensure success. Coordinate day-to-day operations of assigned programs and initiatives. Manage timelines, deliverables, communications, and operational milestones. Prepare thoroughly for meetings, review relevant materials, and contribute with confidence. Demonstrate flexibility and responsiveness to evolving needs, assisting with logistics and program execution. Build subject matter expertise in assigned areas and seek training opportunities that strengthen competencies. Communication and Collaboration Communicate clearly, consistently, and professionally across all platforms, prioritizing both internal and external communication needs. Maintain accurate and timely information in project management and operational tracking systems such as Airtable and Monday.com. Adapt communication approaches to shifting priorities and dynamic environments with a solution-oriented mindset. Bring unresolved challenges to leadership and collaborate with Program Managers and Directors to address issues effectively. Collaborate with fellow Coordinators to balance workload and ensure program continuity. Stakeholder Support and Relationship Management Support stakeholders by responding to inquiries within twenty-four hours. Use active listening and strategic thinking to understand stakeholder needs, program goals, and research focus areas. Demonstrate a strong understanding of the Office of Research and Innovation departments to connect stakeholders with the appropriate resources. Guide stakeholders through university procedures, policies, and best practices with professionalism and clarity. Operational Excellence Develop, document, maintain, and improve SOPs, workflows, templates, and program documentation. Develop and maintain tracking systems, documentation, and organizational tools that support program management, reporting, and operational continuity. Create operational systems that support efficient and consistent program delivery. Identify process improvement opportunities and maintain organizational tools and tracking mechanisms. Exercise sound judgment in prioritizing workload, managing deadlines, and ensuring accuracy and completeness in all tasks. Manage challenging conversations thoughtfully and respectfully, focusing on solution-based communication. Ability to lift, lower, carry, push, or pull up to twenty-five pounds as necessary to support event and program materials. Professional Excellence Maintain professional office etiquette and demonstrate integrity, accountability, and high standards in all interactions. Model professionalism through punctuality, productive use of office hours, and adherence to organizational standards. Maintain a professional appearance and demeanor in all interactions, including events and meetings. Physical Demands and Working Conditions This position may require occasional night and weekend hours with advance notice per program needs. Ability to lift, lower, carry, push, or pull up to twenty-five pounds as necessary to support event and program materials. Ability to stand or sit for prolonged periods while performing various tasks. Must be able to sit or stand at will for extended periods frequently throughout the workday. Must be able to perform frequent and constant repetitive keyboarding functions to complete job tasks. Preferred Qualifications Ability to work both independently and collaboratively in a fast-paced environment. Strong organizational and time management skills with the ability to manage multiple tasks and priorities. Experience with supporting programs, initiatives, and projects in a professional setting. Demonstrated commitment to professionalism, integrity, and stakeholder service. Ability to adapt to changing priorities with a solutions-oriented mindset. Familiarity with project management and operational tracking platforms such as Airtable, Monday.com, and Microsoft Office Suite. Experience developing, enhancing, and maintaining Standard Operating Procedures (SoP), workflows, and other processes. Experience collecting, analyzing, and reporting program data and metrics. Excellent written and verbal communication skills. Experience working in higher education or engaging with university processes. Physical Demands and Working Conditions Physical Activities Working Conditions Additional Information Remote Work Notice: Work is conducted on-site and in-person What We Can Offer UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including: Tuition Benefits BCBS PPO Medical Insurance Options – including 100% paid employee medical coverage for full-time employees Optional Long and Short-term Disability Fertility Benefits Paid time off All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program. UT Dallas is a top public research university located in one of the nation’s fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth (DFW) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities. Let us be your employer of choice! # WHOOSH Special Instructions Summary

1. All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2. The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

Supplemental Questions Required fields are indicated with an asterisk (*). Required Documents Resume Cover Letter/Letter of Application Optional Documents Veteran Employment Preference - Form DD-214 Human Resources, 800 West Campbell Road, AD3.418 Richardson,

TX 75080-3021

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