Benefit Specialist

LOCATION: United States-Remote

Department: Benefits

Position: Full Time-Non-Exempt

Engage PEO, recognized on the ‘INC. 5000 Honor Roll for the Fastest Growing Private Companies’ is seeking future Engagers who are ready to build a rewarding future. The Benefit Specialist will administer benefits, including medical, dental, vision, life insurance, short- and long-term disability and voluntary products, and some client-sponsored plans with Engage PEO’s clients. This role will deliver exceptional health and benefits support to our clients and ensure compliance with applicable rules and regulations.

PRIMARY RESPONSIBILITIES:

• Administer health and welfare benefit plans
• Client-sponsored plans setup and ongoing carrier enrollment, reconciliation, and support
• Process status change report daily - insurance enrollments, terminations, and qualified life events
• Responds to benefits inquiries on plan provisions, benefits enrollments, status changes, and other general inquiries
• Updates coverage on approved or denied evidence of insurability
• Participates in open enrollment activities
• Work directly with carriers to resolve issues related to claims, eligibility, and service
• Process requests from employees or carriers for Life, Disability, State Disability, and Paid Family Leave
• Add or remove NY Disability coverage directly with the carrier
• Responds to correspondence, emails, and phone calls from clients, employees, and vendors

OTHER DUTIES and RESPONSIBILITIES:

• Conduct audits and quality checks for the accuracy of benefits-related data
• Oversee and manage benefits eligibility and deduction data while reviewing interface reports connecting the payroll system, Payroll Department, and Carriers
• Conducts analysis, reconciles data, and resolves discrepancies
• Performs other duties as required

EDUCATION AND EXPERIENCE:

• Bachelor's Degree in Business Administration or a related field
• Minimum 3 + years' experience in benefits administration
• Worked in or with insurance agencies or brokers
• Professional Employer Organization (PEO) experience is a plus
• Proficient with MS Office and Intermedial Microsoft EXCEL skills
• Knowledge of Federal and State laws regarding employee benefits and insurance, such as the ACA, Section 125, COBRA, HIPAA, PPA, and ERISA
• Familiarity and understanding of Insurance, employee benefit plans, and PEOs
• Knowledge of benefits policies, practices, and administrative procedures
• ClientSpace and PrismHR knowledge is a plus

COMPENSATION AND BENEFITS:

The starting base pay for this position is listed below. However, you should know that the pay rate may vary based on regional location, the candidate’s skill, and relevant experience. In addition, some positions may include a form of bonus or other incentive compensation, which would not be included in this hourly range.

Hourly Rate Range: $25.00 -$33.00 per hour

BENEFITS: We offer a comprehensive Benefits Package to our full-time salaried, hourly, or commissioned workers. Our 2026 Benefits Package includes:

• 3 Weeks Paid Time-Off per Year (Increasing with seniority)
• Parental Leave
• Paid Holidays
• Your choice of Medical Insurance Plan or HSA with a generous employer contribution
• Life Insurance with an employer-paid base
• Dental and Vision
• Long-Term Disability Insurance with an employer-paid base
• Short-Term Disability Insurance
• Pre-tax Savings on most employee insurance premiums
• Medical Expense Flexible Spending Account
• Dependent Care Flexible Spending Account
• 401(k) enrollment with an automatic match
• Commuter and Parking Pre-tax Benefits
• Pet Insurance/Pet Assure Veterinarian Discount Plan
• Discount Tickets on Theme Parks and Attractions

We believe our success is primarily due to our diverse, talented employees who help to cultivate an inclusive learning culture. We encourage open, regular communication and development that fosters our strong team culture. We are committed to providing inclusive equal employment opportunities to all employees, applicants for employment, and other covered individuals without regard to race, color, religion, age, sex, disability, national origin, citizenship, genetics, military status, sexual orientation, gender identity or expression, family status, or any other characteristic protected by federal, state, or local laws. Furthermore, we are committed to complying with all federal, state, and local anti-discrimination, anti-harassment, and anti-retaliation laws.

** Engage PEO is an Equal Opportunity Employer **