Regional Supervisor

Regional Supervisor (Housing and Supportive Services)Responsible for the overall coordination of housing and homeless outreach services, PATH. Housing programs include Supervised Independent Living at River Oaks funded by AAHSD, as well as Crisis Housing and Crisis Stabilization funded by Imperial Calcasieu Human Services Authority. In addition, the Regional Supervisor is responsible for planning, supervising, and implementing the most effective use of financial and human resources in meeting the programmatic and organizational goals of the housing program as well as prescribed Service Plans for clients. This individual will also be responsible for travel to sites in Region IV and Region V (Calcasieu, Cameron, Beauregard, Allen, and Jefferson Davis Parishes). Regional Supervisor is also responsible for the management of personnel, ensuring programs operate in compliance according to contract and/or regulations, meet organization standards, operate within approved budget and establish positive employee relations.Regional Supervisors are under the direct supervision of the Vice President of Program Operations.Position Type: Full Time, ExemptEssential Functions:Supervises assigned personnel, including front line supervisors, program coordinators and/or support staffPlans, implements, administers and evaluates programs that provide services to the publicAssesses community needs to foresee opportunities for program growth and expansionPrepares and administers program budgets with administrative oversightAnalyzes policies and procedures to improve program efficiency and effectivenessManages human resources operations by ensuring staff are oriented, trained properly, understand discipline guidelines, monitoring, appraising and reviewing staff job responsibilitiesNegotiates, administers and monitors contractsManage personnel matters for the program in compliance with organizational policies, licensing, and funding source requirementsLiaison for all funding sources and attends Annual ImCal and AAHSD Contract renewalsMonitor staff orientation and in-service training in compliance with funding source requirementsDevelop and maintain an approved operational manualCoordinate the development of program goals and objectives and participate in the development of organizational goals and objectivesInvestigate all client and staff complaintsWork on special projects with administrative staffConfer with the Vice President Of Program Operations regarding programs, policies, procedures and operational problemsPrepare and monitor all program expenses to ensure that programs operate within the approved budget(s)Relay accurate information to direct service staff from supervisors' meetings with the VP of Program OperationsRepresent the agency in meeting with Office of Behavioral Health, community mental health centers, committees, community agencies and other public groupsProvide ongoing monitoring of State and/or Federal requirements and contract termsFoster an environment that promotes development and professional growth of employeesCarry out and document quality assurance activities and review use of program servicesAnalyze, summarize and review data and prepare reports, requests and proposal for AAHSD, Imperial Calcasieu Human Services Authority and Annual VOASCLA National Data collectionParticipate in quarterly Safety Committee Meeting and complete Incident Report Summaries on the agency's behalfCompletes and submits client authorizations in a timely manner in addition to ongoing to ensure agency compensation of appropriate funds.Competencies:Communication ProficiencyAccountability for OthersBalanced Decision MakingLeading OthersFlexibilityInitiativeAnalysis of DataProblem ManagementSupervisory Responsibility: YesRequired Education and Experience:Bachelor's Degree in Human Service related field followed by at least 5 years of professional level experience providing mental health services. Management and administrative experience is desired and preferred.Ability to supervise staff at multiple locationsGood written and verbal skills including the ability to write correspondence, policies and reportsPhysical Demands:While performing the duties of this job, the employee is frequently required to stand; walk; sit, use hands, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee can sometimes be exposed to weather conditions. The noise level in the work environment is usually moderate.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Volunteers of America South Central Louisiana, Inc. offers a comprehensive benefit package to include: Health, Dental, and Vision Insurance, 403-B Pension Plan, Short and Long Term Disability Insurances, Life Insurance, paid annual holidays, Vacation and Sick leave.Equal Opportunity and Affirmative Action employer, Volunteers of America South Central Louisiana, Inc. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.