Slot Shift Manager

Title: Slot Shift Manager Location: Miami Gardens, FL 33056 Property: Calder Casino Job Summary Calder Casino is a fun place to work. As a Slot Shift Manager you will work with the team to provide exceptional guest service, monitor casino operations, and ensure all policies and procedures are followed. Essential Duties And Responsibilities Responsible for guest service, relations, and disputes. Ensure the safety and security of Team Members and guests; manage processes and programs to control and reduce loss time injuries. Knowledgeable of Marketing Promotions and Casino events. Monitor, direct, supervise, and observe slot action in the overall casino operations for adherence to company policies and regulatory requirements. Submit all necessary reports at the end of each shift. Assure that required facilities and equipment are available, clean, and functioning properly. Establish and maintain effective communication channels throughout the department. Approve and verify slot machine payouts and fills. Perform jackpot payouts and fills. May conduct fund exchanges for patrons during emergencies as deemed necessary by management. Maintain an updated knowledge of Gaming Laws/Regulations and internal controls applicable to the area of responsibility. Safeguard casino assets. Review staffing levels to maintain budgeted employment levels. Delegate authority and assign responsibilities. Develop Team Members, conduct interviews, hiring, and evaluations. Review and manage department’s financial data. Review slot activities and promotional status with the Slots Manager. Meet with Departmental Directors and managers as necessary. Perform other duties as assigned. Required Skills And Abilities Management abilities demonstrated in managing the Slot shift properly. Maintaining professional working relationships with all personnel. Adherence to Code of Conduct and all Calder Casino policies and procedures. Promote the business strategy of Clean, Safe, Compliant, Engagement, Service, and EBITDA. Maintain an open‑door policy for Team Members to encourage communication. Adherence to state gaming regulations. Excellent oral and written communication skills. Willingness to assume overall responsibility for the performance of the slot shift. Education And Experience Three to Five years of experience within the slot department or gaming areas of a casino. Three to Five years of experience supervising or managing a team. Ability to obtain a valid gaming license. Physical Requirements & Working Conditions The physical demands described are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made. Duties include sitting or standing, walking, reaching with hands and arms, handling objects, climbing or balancing, stooping, kneeling, crouching, crawling, talking, and hearing. Lifting up to 50 pounds and moderate to loud noise levels are also required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. #J-18808-Ljbffr