Business Analyst

Who We Are

Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible.

Join a dynamic team, focused on helping Municipal Governments "Connect and Simplify Municipal Information to help make data informed decisions." We are a data and service company with the goal of being an Alberta based technology company recognized across Canada. We are a small team that has seen year-over-year growth and is well positioned to increase our breadth and depth within the niche rural and small urban market, and we are looking for top-talent team members who can help take us to the next level.

What we Offer

Catalis is a fast growing and award-winning technology company that serves small urban and rural municipal governments across Canada. We offer competitive compensation, full paid vacation, and comprehensive health & dental benefits. We focus a lot of energy on professional development, offering free access to unlimited Udemy courses for personal and professional advancement, as we want our employees to ride the wave and grow with our business. We strive to be an example of a successful high-growth technology company in Alberta, and our team members depend on each other to make it happen.

This opportunity is based at Catalis' office in Old Strathcona (Edmonton, Alberta). Our new office includes an innovative vibe, stand-up desks for all staff, foosball games, an active workplace enrichment committee, fitness challenges, an office dog, lounge areas, and more!

This is an onsite position working out of our Edmonton office Monday through Friday.


The Opportunity

A Business Analyst (BA) acts as a bridge between business stakeholders and technology teams. They analyze business needs, define requirements, and ensure that solutions align with organizational goals. BAs help improve processes, products, services, and software through data analysis and stakeholder collaboration.

This role will primarily follow Mountain Time hours, with occasional need to work during Eastern Time business hours. It may also require up to 5% travel.


What you Will do

1. Requirements Gathering & Documentation

• Collaborate with stakeholders to identify and gather business requirements.
• Document functional and non-functional requirements.
• Create clear business requirement documents (BRDs), use cases, user stories, and process flows.

2. Data Analysis & Reporting

• Analyze complex data sets to identify trends and insights.
• Translate data into actionable recommendations.
• Support decision-making with data-driven analysis.

3. Process Improvement

• Map current processes and identify inefficiencies or pain points.
• Recommend improvements for business processes or systems.
• Support business process reengineering efforts.

4. Stakeholder Management

• Serve as the liaison between business units, technology teams, and external vendors.
• Facilitate communication across departments.
• Ensure stakeholder expectations are clearly understood and managed.

5. Solution Evaluation & Implementation Support

• Assist in evaluating potential solutions and vendors.
• Support testing, UAT (User Acceptance Testing), and rollout of new systems or enhancements.
• Ensure solutions meet business requirements and deliver value.

6. Project Support

• Support project planning and coordination.
• Track project deliverables and milestones.
• Provide updates and documentation as needed.

Requirements

What you Will Need to Succeed

• Strong analytical and problem-solving skills
• Excellent written and verbal communication
• Proficiency in tools like Excel, SQL, Power BI/Tableau, JIRA, and BPM tools
• Knowledge of business process modeling (e.g., BPMN)
• Familiarity with Agile and Waterfall methodologies
• Bachelor's degree in business administration, Information Systems, Finance, or a related field
• 2-5+ years of experience as a Business Analyst or in a similar role
• Certifications like CBAP, CCBA, or PMI-PBA (optional but preferred)

Catalis is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.