Legal Support Specialist

Legal Support Specialist

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our team as a Legal Support Specialist located in our Austin office.

We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities while ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success and anticipating needs. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact.

This role will be based in our Austin office, on an onsite basis with an option to work remotely one day a week.

Position Summary:

The Legal Support Specialist (LSS) provides advanced administrative support to attorneys engaged in complex legal matters. The LSS provides a wide range of administrative, clerical and document processing services in various practice departments. Candidate should also be flexible to work overtime as needed.

Key Responsibilities:

• Manages phone lines for supported attorneys, fielding calls, scheduling and initiating conference calls and conveying messages as necessary. Communicate with clients, opposing counsel, courts, and liaisons.
• Processes time entry, opens new matters, drafts engagement letters and audits responses
• Makes reservations, processes reimbursement expenses, maintains calendar, collates information and other administrative duties, as needed by the department
• Conducts research
• Drafts and files legal documents such as briefs, complaints, motions, subpoenas, and summonses utilizing firm templates and attorney-provided information
• Maintains legal files (both paper & electronic), organize and file documents in designated order, as well as prepare, keyboard, enter, proofread and process legal and administrative correspondence.
• Manages document deliveries and tracks final executed documentation
• Collaborates with team members, providing assistance when time permits

Qualifications:

• Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies and experience with e-filing
• Exceptional computer skills with the ability to learn new software applications quickly
• Knowledge of DocuSign and Concur preferred

Skills & Competencies

• Familiarity with legal terminology, procedures, and document preparation is a plus.
• Strong ability to maintain high standards of professionalism, including the ability to maintain confidentiality (both client and internal), use good judgment and anticipate needs of attorneys with high volume practices.
• Strong attention to detail, organizational skills and ability to manage time effectively.
• Positive attitude, excellent interpersonal skills, communication skills and the ability to collaborate well as a team.
• Position requires ability to move from the workstation or desk several times throughout the day and go to various offices to retrieve documents and meet with attorneys and receive instructions.
• Position also requires the ability to work under pressure to meet strict deadlines.

Education & Prior Experience:

• Bachelor's Degree or equivalent experience is preferred
• Minimum 5 years of experience, working in a business law practice with exposure to entertainment law

Technology:

• Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required.
• Understanding of AI capabilities, limitations, and responsible use in a professional environment.
• Familiarity with, or willingness to learn, firm-approved AI tools (e.g., Copilot, ChatGPT, or similar platforms) to support daily workflow and/or improve work quality.

Physical Requirements:

• While performing the duties of this job, the employee is occasionally required to move from workstation or desk throughout the work area to work independently or with a team to meet with colleagues or supervisor and retrieve work assignments.
• This position may also be sedentary and require the employee to sit for extended periods of time.
• Requires manual dexterity to use a phone, enter data into a computer, handle objects, and use office equipment.
• Some filing is required and this would entail the ability to lift files, open filing cabinets, and bend or stand as necessary.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.