Transportation Associate

Location: Jacksonville, Florida | Job Type: Full-time | Pay: $23.50 | Schedule: Sunday - Wednesday 4:30pm - 3am About the Role: Your Impact As a Transportation Associate at Wayfair, you are a key part of a team striving to continually delight our customers by providing the fastest, most reliable, and most convenient delivery options for all things home. You will help bring our logistics vision to life by building and executing repeatable, scalable processes as goods are transported from our suppliers to our customers. This role is essential for maintaining outbound quality standards and ensuring smooth carrier operations within our middle mile network Why Join Our Team? (Your Perks & Growth) Competitive Pay: The listed pay rate/range is just the start with potential for OT, shift differential, and referral bonuses. Comprehensive Benefits: Potential for medical, dental, vision, 401 (k) match, and paid time off based on role type. Safety First Culture: We are relentlessly focused on a safe work environment for all employees. Growth Opportunities: We value data-driven decisions and promote from within, offering clear paths for career advancement in operations, team leadership, and management. What You’ll Do (Core Responsibilities) Quality Assessment: Inspect loading quality of truckloads, focusing on utilization, load securement, and packaging damage to ensure they meet Wayfair standards. This may include navigating freight that is staged in both the trailer and dock door spaces. Strategic Partnerships: Build strong rapport with fulfillment teams, leads, and supervisors to drive improvements in loading practices and operational outcomes. Partnerships may include various site locations. Carrier Communication: Coordinate directly with truckload and small parcel carriers to manage schedules, ensure on-time pickups, and track delivery performance. Systems Management: Update the Manhattan Transportation Management System (TMS) with critical truckload movements, milestones, and reports. Operational Reliability: Maintain consistent attendance and use thumb clocks for shifts/breaks to support in-person facility operations. What You’ll Need Experience: 2+ years of experience in a warehousing or transportation function; experience in dispatching or trailer loading is a plus. Technical Proficiency: Experience using a Transportation Management System (e.g., Manhattan, Oracle, JDA) and proficiency with Excel/Google Sheets is a plus. Physical Capability: Ability to work on a warehouse floor for 8+ hours a day in a non-climate-controlled environment. Ability to frequently lift up to 75 lbs. unassisted and maneuver products up to 150 lbs. via team lift. Ability to physically inspect trailers, including climbing stepladders. Communication & Safety: Ability to read and comprehend English to ensure personal and team safety. Professionalism: A track record of building collaborative relationships and the ability to partner effectively with managers in other departments. Requirements: Must be at least 18 years of age. Assistance For Individuals With Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. About Wayfair Inc. Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr