Senior or Lead Business Analyst with P&C Insurance experience - Remote (USA / Canada) - Only W2

Role: Senior or Lead Business Analyst with P&C Insurance experience

Remote (USA / Canada) - Must be able to work in EST hours

Job Type: W2 Contract

NOTE: Strong Insurance domain exp (Property & Casuaty) and Prompt Engineering skills are a must.

Job Description:

• We are seeking a highly experienced Senior or Lead Business Analyst with deep expertise in the Insurance Property & Casualty (commercial / specialty beyond just commercial property) domain.
• The ideal candidate will be a strong communicator, fluent in AI prompting, and able to work US Eastern Time hours (TBD overlap with Europe).
• You will play a critical role in the Submission Management Platform, collaborating with business and technical stakeholders to drive prompt engineering, business rule creation, and documentation.

Required Skills & Qualifications:

• Deep knowledge of Insurance value chain specially from submission to policy issuance which includes quoting and binding.

• Knowledge of specialty products specially in Excess lines like Excess Casualty, Professional Liability, Medical Liability, Products and Contractors

• Ability to facilitate and lead requirement gathering sessions

• Build relationship with key business stakeholders

• User story elaboration, Backlog refinement, Prioritization and act as a product owner

• Work with the development team to define and deliver the end to end feature

• Define the acceptance criteria for each story and work with QA team to test the features

• Provide first level operational support to business users/underwriters across various segments

• Monitor Teams channels for production issues and perform initial triage

• Fluent in AI prompt engineering and best practices

• Exceptional communication and stakeholder management skills.

• Proficient in creating user stories, business rules, and documentation.

• Familiarity with Azure DevOps or similar tools for work tracking and team management.

• Ability to support QA, UAT, and production processes with business expertise

Key Responsibilities:

• Collaborate with client on incoming items, providing feedback on prioritization and ensuring alignment with project leadership.
• Understand the business and product side at Hamilton, including insurance workflows and requirements.
• Review and analyze submission documents, identifying patterns to inform prompt creation.
• Apply best practices in AI prompt engineering to extract data elements from submission emails.
• Translate business requirements into clear, actionable prompts and business rules.
• Clarify requirements with business partners at Hamilton, within the scope allowed.
• Create, revise, and maintain business rules and detailed user stories related to prompt engineering and business logic.
• Develop placeholders for technical user stories to ensure comprehensive planning and prioritization.
• Take ownership of documentation, user stories, and knowledge transfer for business logic and prompt engineering.
• Set up and manage boards/teams in Azure to track work and assignments.
• Support QA and development teams with business context and subject matter expertise, bridging knowledge gaps in insurance subjects.
• Guide business partners through UAT, analyzing, clarifying, and answering business-related questions.
• Organize and facilitate stand-ups, partnering with DM to provide status updates to CLient.
• Assist with production deployment runbooks and Wiki notes related to business processes.
• Provide first response triage for production issues, acting as the primary contact for business teams.
• Create CCB (Change Control Board) requests with detailed business information.
• Conduct post-production validation and communicate release notes to business users.
• Provide ongoing production support.