Healthcare Data Analyst

At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients' journey to recovery. We are looking for passionate people to join our team!

McLeod Centers for Wellbeing is currently searching for a Full-time Healthcare Data Analyst to work in its Information Technology department i n Charlotte, NC.


How will you help us achieve our mission? You will:

• Plans and manages data related projects
• Conduct analysis and synthesize data from enterprise software platforms to assess the performance of programs, services, and operations. Utilize statistical methods and analytical tools to identify trends, patterns, and areas for improvement.
• Assesses data quality (completeness, accuracy, timeliness) in different systems
• Coordinates with data contributors to improve data quality
• Facilitates with other teams to understand systems and data
• Codes SQL queries, creates reports and visualizations of the data
• Documents report specifications
• Analyzes, summarizes and/or reviews data; reports findings, interprets results and/or makes recommendations
• Build and maintain comprehensive data visualization tools, including dashboards, working closely with the stakeholders to validate data.
• Writes reports or summaries based on data analysis for stakeholders, executive leaders, and the Board of Trustees.
• Writes processes, procedures, or training documents related to data or reporting
• Develop and adhere to policies, procedures, and standards to meet all regulatory requirements, including HIPAA, and currently accepted legal standards.

What are the qualifications needed for this role?

Education/Experience:

• Bachelor's degree in health analytics, data analysis, or data science, or an equivalent combination of education, training, and experience is required.
• A Master's degree in health analytics, data analysis, or data science, or a related field is preferred.

Knowledge and/or experience in:

• Statistical and research methods, quantitative and qualitative analysis, assessing structured and unstructured data.
• Extracting, analyzing, interpreting, and reporting on data and assessing data quality.

Certificates/Licenses:

• Certified Health Data Analyst or similar preferred but not required.
• Certification development may be supported as part of professional growth.

Computer Skills:

• Proficiency with standard Microsoft Office software (Outlook, SharePoint, Teams, etc.).
• Understanding of health analysis principles, including medical terminologies, electronic health records (EHR) programs, data modeling and visualization, and analytics systems.
• Proficiency in using EHR data modeling systems for clinical documentation, performance metrics, regulatory reporting, and information security.
• Familiarity with coding languages such as Java, C, Python and SQL.
• Familiarity with Microsoft PowerBI, Microsoft Fabric, Qlik, or similar business intelligence tools
• Skilled in database design, data structure, modeling, and development of database management systems.

What we offer you as an employee:

• Balanced Lifestyle: Enjoy a 37.5-hour work week to support a better work/life balance, with most programs closing at noon and employees off by 12:30pm.
• Comprehensive Healthcare Coverage: Access medical, dental, and vision insurance, along with Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Employer Paid Benefits: Benefit from 100% employer-paid benefits including short and long-term disability, group term life insurance, and an Employee Assistance Program.
• Financial Security: Secure your future with a 401(k) plan, with company matches up to 3% after 90 days of employment.
• Generous Leave Policies: Enjoy paid time off, 9 paid holidays, and other leave benefits
• Student Loan Forgiveness: As an employee for a non-profit organization, you qualify for Public Student Loan Forgiveness (PSLF) to assist with your student loans.

Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you!