Senior DevOps Site Reliability Engineer Information Technology North Andover, MA

Job Description TSD Mobility Solutions, an affiliate of Reynolds and Reynolds, is seeking a Senior DevOps Site Reliability Engineer to join our team and play a key role in the reliability, automation, and delivery of our software products. You’ll work across a diverse environment — including AWS cloud infrastructure and on-premises data center deployments — with a focus on building and maintaining the automated pipelines that keep our software moving safely and efficiently. If you thrive in a collaborative environment and love solving complex delivery challenges, we’d love to hear from you! Responsibilities Design, build, and maintain CI/CD pipelines using Jenkins to automate build and deployment workflows across multiple products Manage and optimize cloud infrastructure on AWS, including EC2, S3, RDS, Lambda, VPCs, IAM, and related services Develop and maintain automated deployment pipelines targeting both on-premises data center environments and AWS cloud infrastructure, including Windows IIS and Linux-based systems Partner closely with development teams to improve deployment processes, system reliability, and performance Track and manage infrastructure work and project delivery through Azure DevOps Drive automation initiatives to reduce manual toil and improve consistency across environments Contribute to incident response, root cause analysis, and long-term reliability improvements Mentor junior team members and help shape DevOps best practices across the organization Training On the job training. Requirements 5+ years of experience in a DevOps, infrastructure, or site reliability engineering role Hands‑on experience with AWS services and cloud infrastructure management Experience building and managing automated deployment pipelines to both on-premises and cloud environments Proficiency deploying and managing applications on Windows Server / IIS, including configuration, app pools, and deployment automation Solid working knowledge of Linux system administration, including process management, file systems, permissions, and shell environments Proficiency with Jenkins for build automation and deployment pipelines Experience using Azure DevOps for project tracking and workflow management Solid scripting skills in Bash, Python, and PowerShell Familiarity with infrastructure-as-code and configuration management tools such as Terraform or Ansible Strong understanding of networking and security fundamentals as they relate to deployment pipelines Excellent communication skills and a collaborative approach to problem‑solving Experience automating IIS deployments using tools such as Web Deploy (MSDeploy) or PowerShell DSC (preferred) Experience with containerization technologies such as Docker and Kubernetes (preferred) AWS certifications (Solutions Architect, DevOps Engineer, etc.) (preferred) Familiarity with monitoring and observability tools (Datadog, Grafana, CloudWatch, etc.) (preferred) Benefits Medical, dental, vision, life insurance, and a health savings account 401(k) with up to 6% matching Professional development and training Promotion from within Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week. Paid vacation and sick days Eight paid holidays Referral bonuses Reynolds promotes a healthy lifestyle by providing a non‑smoking environment Reynolds and Reynolds is an equal opportunity employer #J-18808-Ljbffr