Private Party Sales Assistant

Private Party Sales Assistant

4 Entertainment Group (4EG) is seeking a dynamic Private Party Sales Assistant who is hospitable, sales-driven, detail-oriented, and extremely organized. The ability to prioritize and multitask is a must, as well as being both motivated and a problem solver. This is a part-time hourly position of approximately 25 hours per week with availability during the week in the office (preferably 4-5 hours a day during mornings and early afternoons) and at least 2 hours per weekend to respond to party inquiries, and some evenings to be able to attend events.

4EG is a rapidly growing, privately held company with bars in Columbus, Cincinnati, Chicago, and Naples. Although each place is individually unique, they are built from the foundation of exceptional, friendly service and superior quality in lighting, sound, music, and dcor.

4EG's Private Party Sales Assistant supports our bars in our passion to enhance neighborhoods by creating the most enjoyable guest experiences for people to gather, eat and drink, by communicating constantly, keeping a hospitality mindset, bringing your A-game every day, exhibiting strong teamwork, and spreading positivity.

What's In It For You:

As a Private Party Sales Assistant, you will enjoy a satisfying blend of benefits and rewards that include financial incentives and growth plans designed specifically for you, including:

• Discounts at ALL 4EG establishments
• Fun work environment
• Awesome incentives and team events
• Rewarding teamwork
• Ongoing career and leadership development opportunities
• Employee Assistance Program (EAP)
• 401(k) Savings Plans with company match after one year (if hours requirement is met)

Position Overview:

As 4EG's Private Party Sales Assistant you will be responsible for driving sales and building long-term relationships with current and potential clients and communicating effectively with the event execution staff for assigned 4EG locations. You will also collaborate with our Operations and Sales/Marketing teams to identify opportunities, develop sales strategies, and improve the planning experience from start to finish.

Event and Client Management:

• Respond to new lead inquiries and communicate with guests via phone, email, and Tripleseat event planning software in a timely and accurate manner
• Assist with the organization and scheduling of private parties in our event planning portal
• Assist guests in the planning process by answering questions, concerns, etc.
• Assist in the event execution process by completing tasks for confirmed events, including:
• Contracts
• Event detail deadlines
• Confirmations
• Communicate with the Private Party Sales Manager and event execution staff ahead of time to ensure logistics and details of the event are accurately implemented
• Manage client budgets to maximize revenue and meet clients' needs for the event
• Site tours for potential private party hosts (use of personal vehicle as required)
• Follow up with the client after the event has concluded to gather feedback, confirm satisfaction, and encourage repeat business

Sales Strategy:

• Close inbound new private party business by responding quickly to inquiries, including:
• Phone calls, emails, incentive campaigns, event leads and other inbound leads
• Develop and implement strategies to benefit existing client base and maximize retention

Marketing Strategy:

• Work collaboratively with the in-house sales and marketing team to brainstorm ideas and generate new marketing and event ideas
• Demonstrate a working knowledge of lead generation tactics across multiple channels, including:
• Direct mail
• Email marketing
• Social media (paid and organic)
• Paid search / PPC
• Conferences and event networking
• Brand partnerships
• Content marketing

Administrative:

• Maintenance and upkeep of all private party packets and procedures

Reporting:

• Input client information into CRM software (Tripleseat) and ensure all input fields are accurately selected
• Generate monthly sales summaries from CRM (Tripleseat) software
• Attend regular meetings with Private Party Sales Team and reports any client feedback, notable insights, and upcoming campaigns

Other duties and projects as assigned.

What You'll Need to Be Successful:

• Event planning, marketing, or sales internship experience preferred
• Detailed knowledge of sales techniques and strategies (negotiation, closing, etc.)
• 1-2 years of hospitality experience
• Excellent planning and organizational skills
• Ability to prioritize and multi-task
• Ability to initiate and maintain communication with clients across a broad range of industries
• Must have a positive attitude and ability to stay motivated
• Excellent problem-solving skills
• Thorough knowledge of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, or equivalent programs
• Working knowledge of Tripleseat event management software preferred
• Ability to work autonomously and make independent, educated decisions
• Exemplary communication skills (verbal and written) with guests and internal teams
• Ability to pay attention to details and manage time effectively
• Capable of protecting and maintaining sensitive and confidential information
• Exudes sincere hospitality and professionalism
• Familiarity with 4EG establishments is a plus
• Ability to stand or sit for extended periods of time
• Ability to talk on the phone for an extended period of time
• Ability to sit at computer and type for extended period of time
• Ability to read, count, and write to accurately complete all documentation
• Must be willing and able to work approximately 2 hours every weekend, some nights, and certain holidays as business dictates

Work Environment:

• This job operates in a casual office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, fax machines and filing cabinets

4EG Team, LLC is an Equal Opportunity Employer

As part of 4EG's employment process, finalist candidates will be required to complete a background check, including:

• Prior Employment Verification
• Professional Reference Check
• Criminal Background Check

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.