Software Test Engineer

Job Description

Job Description

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing!

Full time Benefits

• Paid Vacation Time and Paid Sick Time and Paid Holidays
• 401k 6% match with immediate vesting
• Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
• TeleDoc
• HSA company match
• 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
• Employee Assistance Program
• Engaged Employee Resource Groups
• Outstanding Learning and Career Development Opportunities

Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.

* Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role *

* This will be a Hybrid position for Local Candidates *

Job Description

We are passionate about delivering the world’s most innovative and high quality communication services and products for the Deaf and Hard-of-hearing communities, and we are looking for an experienced Software Test Engineer that can match that passion. This person would work alongside equally committed members of a brilliant and friendly team to develop and test high quality software endpoints (iOS/Android/Amazon/Mac/Windows) products that help our customers, family members, and friends communicate. Under the direction of the software QA Manager, the Software Test Engineer will improve the quality of our products by writing, automating, and executing test cases, documenting defects as they are found and repaired, and reporting daily on the progress they have made to make our products better

Essential Duties and Responsibilities

• Test all aspects of Sorenson Communications and/or CaptionCall software and hardware products.
• Work as part of a product development team.
• Plan testing efforts and work within test timelines and schedules.
• Create test cases and provide input to test plans.
• Write and implement mobile test automation code to validate product quality.
• Monitor, measure, and improve software development and test processes.
• Diagnose product problems to ensure product standards are met.
• Identify and resolve product defects.
• Validate our software meets compliance requirements
• Other duties as assigned.

Supervisory Responsibility

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Travel Requirements

Travel Requirements: Less than 25%

Education

Minimum/Preferred Education Description

Minimum 4 Year / Bachelors Degree Computer Science or related technical field preferred, or equivalent experience

Experience

1 year experience with professional software testing and QA practices, including automation

Knowledge, Skills, and Abilities

• Programming skills -- Python/Swift or JavaScript preferred
• Knowledge of VoIP, SIP and call flows.
• Mobile testing experience required
• Knowledge of iOS, and Android operating systems
• Solid experience with mobile test automation using Swift, XCUITest or Appium highly desired
• Network and user interface testing experience.
• Able to work well with others in a team environment.
• Able to produce and exercise test procedures and recognize errors.
• Strong ownership and organizational skills.
• Strong trouble-shooting sills, abilities in root cause analysis and problem-solving skills.
• Experience with test automation scripting and execution.
• Experience with professional software testing and QA practices.

Company Summary

Our Mission …Harnessing the power of language, we connect diverse people and enrich the human experience.

Our Vision …To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson’s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.

We achieve great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.

Equal Employment Opportunity:
Sorenson Communications is an Equal Opportunity, Affirmative Action Employer