Sales Support Professional 2

Become a part of our caring community The Sales Support Professional 2 provides licensing and credentialing support to the internal Direct Marketing Services and Customer Success Team call centers and DMS Business Partner Operations. The Sales Support Professional 2 will report to the Manager. Provide support with onboarding, contracting, and licensing oversight. This role plays a key part in providing a seamless transition to enable agent readiness to sell within regulatory and organizational standards. Assist with the preparation, processing, and tracking of license applications and renewals across multiple states. Monitor and ensure agents meet continuing education requirements and assist agents with navigating state licensing requirements. Maintain accurate, up-to-date, and secure records to ensure compliance. Serve as the primary contact between agents and the state departments of insurance. Use your skills to make an impact Required Qualifications Bachelor's degree 3 or more years of experience in sales, marketing, or related field Ability to handle multiple tasks and deadlines with attention to detail in a fast‑paced environment Familiarity with state‑specific licensing requirements and data privacy best practices Strong organizational, interpersonal, communication, and presentation skills Knowledge of Microsoft Office Products to include: Word, Excel, and PowerPoint Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required. Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Insurance support experience Sales support experience Additional Information Humana Perks Medical, Dental, Vision and a variety of supplemental insurances Paid time off (PTO) & Paid Holidays 401(k) retirement savings plan Tuition reimbursement and/or scholarships for qualifying dependent children And much more! Social Security Task Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from View email address on click.appcast.io with instructions to add the information into the application at Humana’s secure website. Virtual Pre‑Screen As part of our hiring process for this opportunity, we will be using exciting virtual pre‑screen technology called HireVue to enhance our hiring and decision‑making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre‑screen, you will receive an email and text correspondence inviting you to participate in a HireVue interview. In this virtual pre‑screen, you will receive a set of questions to answer. You should anticipate this virtual pre‑screen to take about 10-15 minutes. Scheduled Weekly Hours 40 Pay Range $59,300 - $80,900 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities. Application Deadline: 05-30-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our #J-18808-Ljbffr Humana Inc