Head of Business Operations

Job Title: Head of Business OperationsLocation: Swiftwater, PennsylvaniaAbout the Job Provides strategic execution for business operations across Formulation, Filling, Inspection, and Packaging (FFIP) at the Swiftwater manufacturing site. Develops and implements programs to ensure execution to schedule, optimize performance against targets, and manage headcount resources aligned with production requirements and business demands. Serves as the primary interface between factory operations and key stakeholders including Operational Excellence, Finance, Supply Chain, and Human Resources.We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families.About Sanofi:We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve lives.Main ResponsibilitiesDevelop, implement, and maintain comprehensive programs to ensure execution to schedule within the factory for Formulation, Filling, Inspection, and Packaging operationsAssess and analyze operational performance against targets, identifying areas of opportunity to improve efficiency and productivityCommunicate performance metrics, KPIs, and operational insights to key stakeholders, management, and factory leadershipDefine and manage internal factory interfaces for process step hand-off, process ownership, inventory management, and business system activitiesServe as the "voice of the factory" relating to operational performance, representing manufacturing needs to external stakeholdersInterface with Operational Excellence, Finance, Operations Teams, Supply Chain and Human Resources to ensure factory needs are understood and metDrive strategic direction for management of headcount resources including Registered Headcount (RHC), Temporary Workers (TPW), and flexible staffing aligned with budget and evolving process requirements, ensuring adherence to financial targetsForecast short-term and long-term staffing needs that align with production requirements and business demands across FFIP operationsProvide FFIP capacity and capability planning with respect to staffing, including short-term shop-level control through long-range planning over a 5-year horizonProvide oversight of budget and financial updates throughout the year, ensuring communication and action is taken to ensure adherence to financial targetsLead Strategic Projects driving savings and operational excellenceCollaborate with all support groups to ensure unified efforts toward the common goal of supply to customersAbout YouBasic QualificationsBachelor's degree in business administration, Operations Management, Engineering, or related field. Candidates with degrees in unrelated fields will be considered if they have experience in Vaccine Manufacturing.Master's Degree highly preferred.Minimum 8+ years of progressive experience in manufacturing operations, business operations, or a related field within pharmaceutical or vaccine manufacturing or equivalent experience.Proven experience managing cross-functional relationships and serving as a liaison between operations and support functions.Technical Skills:Proficiency in SAP (MM/PP modules preferred)In-depth knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Visio) with advanced Excel skills for data analysis and presentationFamiliarity with Master Data Governance (MDG) processesProficiency in the development and use of business intelligence tools (Power BI, Tableau or equivalent)Soft Skills:Strong analytical and problem-solving abilities with demonstrated capability to assess performance data and identify improvement opportunitiesExcellent oral and written communication skills with ability to effectively present complex information to all organizational levelsAbility to influence and negotiate across organizational boundariesStrong interpersonal and facilitation skillsAbility to work effectively across the organization as well as upward and downwardDemonstrated ability to manage multiple priorities and drive results in a fast-paced manufacturing environmentStrategic thinking with ability to balance short-term operational needs with long-term planning utilizing strategic tools like Plai, GenAI (e.g. Concierge) to dive data driven decision-making.Physical Requirements:Primarily office-based with occasional presence on the manufacturing floorAbility to sit for extended periods during meetings and computer workPreferred Qualifications:Prior experience in resource management, capacity planning, or business operations leadership rolesAI or Data Science Foundational experienceExperience with long-range strategic planning and budget managementExperience implementing operational excellence initiatives and driving continuous improvementFamiliarity with 3P (Production Preparation Process) methodologiesDemonstrated success in driving cost savings and efficiency improvementsSpecial Working ConditionsFlexibility to respond to operational needs outside standard business hours when necessaryOccasional travel to other Sanofi sites or meetings (estimated less than 10%)Why choose us?Bring the miracles of science to life alongside a supportive, future-focused team.​​Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.​​Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.​​Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.​Shape the future of medicine and vaccine delivery with cutting-edge technology, ensuring seamless launches and a resilient global supply.Power industry-leading performance by leveraging digital, data, and AI-driven innovation – at speed and scaleTransform lives worldwide by delivering life-changing treatments anywhere, anytime.Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.#GD-SP #LI-SP#vhdPursue progress, discover extraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.Sanofi US endeavours to make our career center accessible to any and all users. If you are experiencing difficulty and need assistance applying online, please call 1-866-SANOFI2 View phone number on click.appcast.io) or click hereUS and Puerto Rico Residents OnlySanofi Inc. and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.North America Applicants OnlyThe salary range for this position is:$113.250,00 - $163.583,33All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.SummaryLocation: Swiftwater, PAType: Full time