Learning Experience Facilitator

Job Description

Job Description

Join Our Learning & Development Team

Are you passionate about helping others learn and grow? Absolute Storage Management is looking for a Learning Experience Facilitator to deliver engaging virtual training, support new team members, and create an exceptional learning experience across our organization. Reporting to the Learning Experience Designer, you'll facilitate instructor-led training, provide ongoing learner support, and help ensure our teams have the knowledge and resources they need to succeed.

Key Responsibilities

• Facilitate virtual new hire training, webinars, and instructor-led learning sessions.
• Deliver training through the company's Learning Management System (LMS) and other approved technology platforms.
• Monitor learner progress, provide coaching, and support the successful completion of training objectives.
• Serve as the primary point of contact for training-related questions through Microsoft Teams and other communication channels.
• Administer the Learning Management System, including user support, reporting, compliance tracking, and basic troubleshooting.
• Maintain training schedules, attendance records, facilitator guides, and learning materials.
• Evaluate training effectiveness through learner feedback and performance metrics, recommending improvements where appropriate.
• Collaborate with the Learning & Development team on training initiatives, content updates, and special projects.
• Stay current on company policies, operational processes, and industry best practices to ensure accurate and effective training delivery.

Qualifications

• High school diploma or GED required; Bachelor's degree in Human Resources, Education, Training & Development, or a related field preferred.
• Minimum of two years of experience in training, facilitation, learning & development, or a related role preferred.
• Experience delivering virtual training and working with Learning Management Systems (LMS).
• Excellent presentation, communication, coaching, and interpersonal skills.
• Strong organizational skills with the ability to prioritize multiple projects and deadlines.
• Proficiency in Microsoft Office Suite, Microsoft Teams, and other virtual collaboration tools.
• Property management or self-storage industry experience is preferred but not required.
• Ability to travel up to 25%

Compensation & Benefits

Absolute Storage Management is committed to supporting our team members through a comprehensive benefits package and a culture focused on professional growth and work-life balance.

• $24/hour plus semi-annual performance bonuses
• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with company match
• Paid time off and company-paid holidays
• Ongoing training, professional development, and advancement opportunities
• Remote work environment with a collaborative, team-oriented culture

Why Absolute Storage Management?

At Absolute Storage Management, we believe our people are our greatest asset. We are committed to fostering a supportive, collaborative environment where team members are empowered to grow professionally, contribute meaningful work, and make a lasting impact. If you're passionate about developing others and creating exceptional learning experiences, we encourage you to apply.

Join our team and help shape the future of learning at Absolute Storage Management.