Analyst, Travel Services

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offera competitivecompensationandbenefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be thevacation-industryleader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people.Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group’s Supply Chain team has an exciting career opportunity for a full time Analyst, Global Contracts reporting to the Lead, Vendor Mgmt & Crew Port Logistics. This position is onsite and based in Miami, FL. Thisposition is also not eligible for work authorization sponsorship. Position Summary : Royal Caribbean Group isseekingan experienced, highly motivated Analyst, Global Contracts & Analytics based in Miami, Florida. This role combines global contract support and vendor governance witha keyanalytics and reporting function supporting Global Crew Port Logistics operations. The Analyst serves as a technical and operational point of contact for analytics and reporting, partnering with business stakeholders and technology teams to support thedevelopment of dashboards, reporting tools, and forecasting capabilities. This role also works closely with Procurement, Finance, and Operations to support RFP processes, vendor performance analysis, and cost visibility, enabling data-driven decision-making across global crewlogistics. This position supports the continued evolution of Crew Port Logistics into a more data-driven and efficient operation. By contributing to reporting, contract support, and RFP processes, the Analyst helps improve vendor performance visibility, cost control, and overall operational decision-making across global operations. Key Responsibilities : Act as the primary liaison with Procurement to support sourcing strategies and contract execution Participate in the end-to-end RFP process, including: Supporting definition of business requirements and scope Assistingin bid evaluations through data analysis and cost comparisons Preparing pricing analyses and supporting vendor selection decisions Support preparation, review, and administration of global contracts (Hotel, Transportation, Port Agents, and related vendors) Maintain alignment between contract terms, operational needs, and financial objectives Assistinmaintainingcontract governance processes, controls, and documentation Support contract amendments and track execution status of agreements Maintain vendor master data, including rates, SLAs, and financial terms Support vendor onboarding activities (AP setup, systems integration, etc.) Partner with Legal, Procurement, Vendor Management, and Operations teams to ensure efficient contract execution Advanced Analytics, Reporting & Data Insights Serve as a technical and operational point of contact for Crew Port Logistics analytics and reporting Partner with stakeholders and technology teams to support the development and enhancement of reporting solutions Assistin building andmaintainingdashboards and reporting tools (Power BI, etc.) Perform data extraction, validation, and analysis toidentifytrends, discrepancies, and areas for improvement Support the development and maintenance of reporting across: Crew portlogisticsoperations Vendor performance and SLA tracking Contractutilizationand spend analytics Budget vs. actual financial performance Contribute to forecasting, cost analysis, and basic modeling efforts to support planning activities Prepare and distribute regular reports and insights to Operations, Finance, and other stakeholders Help ensure data accuracy, consistency, and integrity across systems andreportingoutputs Systems, Automation & Process Optimization Support enhancements to reporting tools and systems used in crewlogisticsoperations Work with stakeholders to translate business needs into reporting requirements and data outputs Assistinidentifyingand investigating data discrepancies and reporting issues, escalating as needed Contribute to efforts to streamline reporting processes and reduce manual work Support implementation and ongoing optimization of contract management and analytics platforms Maintain documentation, SOPs, and data definitions to ensure consistency and usability Operational Support & Continuous Improvement Support resolution of reporting, data, and system-related issuesimpactingoperations Provide data-driven support to operational teams for decision-making and issue resolution Monitor performance trends and highlight potential risks or improvement opportunities Assistin training stakeholders on reporting tools and dashboards Support continuous improvement initiatives across crewlogisticsoperations Preferred Skills & Qualifications : Bachelor’s degree in Business, Finance, Analytics, Supply Chain, or related field 3–5 years of experience in analytics, contracts, procurement support, or operations Experience supporting RFP processes, vendor analysis, or contract management Strongproficiencyin Power BI and advanced Excel Experience with financial analysis, reporting, and basic forecasting Ability to work across Procurement, Finance, Technology, and Operations teams Cruise, travel,logistics, or global operations experience preferred Core Competencies : Analytical and problem-solving skills with strong attention to detail Ability to translate business needs into reporting and data insights Strong communicationand stakeholder coordination skills Ability to manage multiple priorities in a fast-paced environment Sound business and financial judgment High levelof accuracy and accountability We knowthere'sa lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer anyadditionalquestions. Thank you again for your interest in Royal Caribbean Group.We'llhope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunities to qualified candidates without discrimination or harassmenton the basis ofrace, color,religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Groupand each of its subsidiaries prohibit and will not tolerate discrimination or harassment. #J-18808-Ljbffr Royal Caribbean Group