CX Researcher & Information Designer

Overview Transform Industries as our CX Research and Information Designer: Visualizing the Future of Construction! Are you inspired by customer-centric products that solve real-world problems? CTCT is looking for a creative CX Research and Information Designer to transform complex data into compelling visual narratives. In this role, you will apply your research and design skills to deliver critical user insights that drive improvements for global customers in the construction, mining, and paving industries. Join our collaborative team and bring the customer voice to the forefront of innovation. About Us Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it\'s helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. The Trimble Field Systems segment provides solutions to increase precision and productivity in construction tasks by empowering stakeholders to collect accurate information and manage conditions with cutting-edge technology. What Makes This Role Great In this role, you will be at the forefront of UX-ing our research, creating compelling and inspiring learning experiences that shape the future of machine control and field system products. You will have the unique opportunity to bridge the gap between complex data and actionable strategy, directly influencing how our global product teams understand and build for the end user. Responsibilities Design and develop high-impact visual representations of research data, including infographics, interactive dashboards, and workflows. Plan and execute global research sessions, including customer interviews, surveys, and user testing to gather deep insights. Craft compelling data-driven stories and visual narratives that highlight key patterns and trends for stakeholders. Spearhead the exploration of interactive prototypes and AI applications to innovate research methods and UX design. Partner with cross-functional Insights and Product teams to translate intricate findings into clear, actionable visual strategies. Essential Skills & Experience You have 5-8 years of experience in information design, research visualization, or UX design. You possess a strong portfolio demonstrating your ability to translate research into customer-focused presentations and tools. You are proficient in design and visualization software such as Adobe Creative Suite, Figma, or Tableau. You hold a Bachelor\'s degree in UX, Graphic Design, Information Design, HCI, or a related field. You are a natural storyteller with the ability to communicate complex findings to both technical and non-technical audiences. Bonus Points For Experience working within a dedicated research or insights-driven environment. Proven ability to assist in high-level strategy development. Proficiency in video editing or advanced interactive prototyping tools. Logistics Location: Dayton, OH; Peoria, IL; or Westminster, CO (In Office) Travel Requirement: 10-15% Why You\'ll Love Working With Us At Trimble, we\'re not just a company that does good—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world\'s most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow. You\'ll work on projects that truly matter: Our purpose-driven culture means you\'ll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We\'re a company of "visionary pragmatists" who think boldly and build things that work. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You\'ll find an entrepreneurial spirit where success is often "self-authored," empowering proactive doers. CX Researcher, Information Designer, Data Visualization, UX Design, User Experience, Infographics, Customer Insights, Figma, Adobe Creative Suite, Construction Technology, Civil Engineering, User Research, Interaction Design Compensation & Benefits Compensation range and benefits are provided in good faith and may vary based on schedule and circumstances. The posted range is for full-time employment and may be adjusted. Hiring Range: $115,600.00-$158,900.00 Pay Rate Type: Salary Bonus Eligible: Yes Commission Eligible: No Benefits: Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans; additional programs may apply. How to Apply Please submit an online application for this position by clicking on the Apply Now button located in this posting. Application Deadline: Applications could be accepted until at least 30 days from the posting date. EEO & Accessibility Trimble is an equal opportunity employer. We are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive and request reasonable accommodations as needed during the application process in accordance with applicable law. For more, please see Trimble\'s Code of Business Conduct and Ethics. If you need assistance or would like to request an accommodation, please contact View email address on click.appcast.io. #J-18808-Ljbffr