Radiology Insurance Specialist: Pre-Auth & Patient Liaison

RAYUS Radiology is looking for an Insurance Specialist to join our team. As an Insurance Specialist, you will be responsible for providing expertise in insurance pre‑certification and authorization of services by calling insurance companies and patients to verify insurance information. You will develop and maintain positive relationships with referring physicians and patients. This is a full‑time position working Monday – Friday from 9:30 AM – 6:00 PM. Essential Duties and Responsibilities (65%) Insurance Administration Prioritize workload to ensure all patients are contacted prior to their exam and those with largest responsibility to pay are given highest priority. Determine if patient’s insurance is a part of the provider network. Make outgoing calls to insurance companies for pre‑certification or any authorization. Receive pre‑authorization from patients and/or insurance companies and document it. Contact patient and referring offices using HIPAA guidelines prior to scheduled exam when additional insurance information is needed. Accurately enter a variety of information including date schedule requests received, patient name, referring physician and procedures into computer system. Maintain positive interactions with referring offices, patients and staff. Backup front desk reception and scheduling area as needed. (30%) Price Quotes Complete payor‑related information, i.e. payor, payor class, date of appointment. Obtain all workers compensation approvals from insurance companies prior to scheduled exam. Obtain patient signs and symptoms in order to support medical necessity. (5%) Completes Other Duties and Projects as Assigned Required Qualifications High School Diploma, or equivalent. One (1) year of healthcare experience working with a variety of health insurance plans for pre‑certification and authorization of benefit coverage. Prior experience with managed care and physician office scheduling. Microsoft Office Suite experience. Proficient with using computer systems and typing. Preferred Qualifications Bilingual. Benefits We offer benefits (based on eligibility) including medical, dental and vision insurance, 401(k) with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay, and many more. RAYUS Radiology is an equitable employer for veterans and disabled individuals. #J-18808-Ljbffr Insight Imaging