Rad Tech Aid

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

As an integral member of the Radiology department that assists both internal and external customers including patients, technologists, radiologist, nurses and physicians. Performs a variety of duties both clerical and non-technical. This includes positioning, lifting, transferring patients and other related patient care responsibilities.

Major Responsibilities:

• Coordinates patient flow prepares patients for exams and reports any necessary information given to them by the patient or care taker to the appropriate resources. Monitors and observes the inpatient holding area to ensure that patients' needs are attended to and patient wait times are minimized.
• Utilizes computer-based systems to verify patient information. Prints out daily schedules and check status of patients' exams/visits to maintain efficiency and ensure prompt care of patients within the department. Answers phone calls and assists in the scheduling of exams.
• Prepares rooms with proper equipment and supplies and when necessary assists the technologist with preparing a table for procedures, utilizing sterile technique. Assist in the disassembly and cleaning of patient equipment following a procedure.
• Assists technologist on portable x-ray rounds including C-Arms with positioning equipment and patients as directed.
• Demonstrate sensitivity and responsiveness to patient's needs and concerns. Assist patients to bathroom or on bed pans as required. May assist patient with getting comfortable.
• Notifies Patient Transport that patient is ready for pickup. Monitors Patient Transport system to avoid patient delay. Follows-up with Patient Transport when delays occur. Assists or independently transports patients via wheelchair or stretcher when patient's condition warrants it or if there are delays in the transport system.
• Confirms patients scheduled appointments and provides them with information regarding the time of their exam, the prep to follow, campus location and registration process.
• Monitors and orders supplies to maintain par levels. Perform secondary erasure of all CR cassettes when necessary and cassette cleaning on a regular basis.

Standard Staffing Level Responsibilities:

• Complies with established departmental policies, procedures and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Maintains, regular, reliable, and predictable attendance.
• Performs other similar and related duties as required or directed.

Position Qualifications:

• License/Certification/Education: Preferred: High school education with additional specialized courses including medical terminology, computer training and medical assisting are preferred but not required.
• Experience/Skills: Required: Knowledge of basic office and patient care procedures, as well as medical terminology and communication skills acquired through 3 months of related experience is required. Ability to utilize personal computers and data terminals to record, verify, and retrieve standard information is required. BLS certification is required. Strong interpersonal and communication skills are required in order to build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.

Physical Demands and Environmental Conditions:

Work is considered medium. Position requires work indoors in a patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io. We will make every effort to respond to your request for disability assistance as soon as possible.